This position requires the ability to work in the Georgetown, MA office.JOB DUTIES AND RESPONSIBILITIES include, but are not limited to the following: - Coordinate critical aspects of the aircraft loan closing process, helping ensure documentation and requirements are complete before funding.
- Review loan documents, promissory notes, guarantees, aircraft security agreements, appraisals, title searches, insurance documentation, credit information, and other closing materials.
- Work with brokers, customers, attorneys, title companies, escrow agents, and other partners to gather and organize required documentation.
- Support FAA and International Registry of Mobile Asset filings and other aircraft-related documentation requirements.
- Process loan funding requests, loan setup documentation, booking requirements, and post-closing activities.
- Monitor post-closing items including title searches after recording, FAA filings, lien releases, appraisals, and other collateral documentation.
- Help monitor insurance compliance across the Aviation Lending portfolio and coordinate renewal documentation with customers and insurance providers.
- Assist with tax verification activities, including IRS transcript requests and follow-up on outstanding requirements.
- Track enrollment in aircraft engine maintenance programs when required as part of loan stipulations.
- Manage payoff requests, including payoff letters, application of funds, and lien discharges.
- Serve as a key customer service resource, independently resolving many requests and escalating issues when necessary.
- Maintain accurate loan files and records that meet the Bank's operational, audit, legal, and regulatory requirements.
- Provide backup support for essential Aviation Lending functions and contribute to special projects across the department.
Education/Required Skills & Experience- A high school diploma or GED; Bachelor's degree preferred.
- Five or more years of banking experience preferred.
- Strong Microsoft skills.
- Previous customer service experience.
- Experience in a legal environment, loan documentation, commercial lending, or similar work is a plus.
- Strong organizational skills and the ability to manage multiple priorities and deadlines.
- Excellent written and verbal communication skills.
- A high level of accuracy and attention to detail.
- The ability to work independently while collaborating closely with a team
- Sound judgment and the ability to identify, research, and resolve problems.
- An understanding of the importance of confidentiality, compliance, and accurate documentation in a banking environment.
Benefits/Incentives: We offer a comprehensive benefits package designed to support your well-being and success, including medical, dental, and vision coverage; Flexible Spending and Health Savings Accounts; 401(k) matching; and tuition reimbursement. You will also enjoy additional perks such as our employee referral program, annual holiday reception, summer family outing, and more.
Salary Range: $61,993 to $99,190
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, and performance. This range may be modified in the future.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.
Ready to apply? If this job sounds like a fit for you, then click on
Apply/
Apply Now in this posting. We look forward to talking with you.
No unsolicited resumes accepted from agencies. 
