Outstanding verbal and written communication skills
Strong customer service orientation
Proficiency in in-person and virtual presentations
Willingness to travel and work flexible hours
Responsibilities
Manage assigned sales territory to identify new commercial card opportunities
Conduct in-person and virtual sales calls demonstrating commercial card products
Assist in client onboarding, including gathering requirements and training
Collaborate with commercial lending and treasury management to identify prospects
Act as a liaison supporting various bank departments related to commercial card products
Educate and enroll suppliers in virtual card payment solutions
Benefits
Comprehensive suite of tools for improving cash flow
Opportunity to work in a problem-solving culture
Support for continuous learning and professional development
Collaborative environment with various bank departments
Focus on increasing efficiencies and profitability for clients
Full Job Description
Job Overview: Fidelity's Commercial Card department provides businesses a comprehensive suite of tools to help improve their cash flow, streamline payments, minimize instances of fraud and provide information reporting. The Commercial Card team members operate with a problem-solving mindset, considering the different ways in which Fidelity can assist with increasing efficiencies and earn a return on dollars spent.
The candidate for this position will be responsible for:
Managing an assigned sales territory identifying new commercial card opportunities while meeting profitability objectives
Performing in-person and virtual commercial card business sales calls focused on commercial card product demonstrations
Participating in client onboarding process for business and commercial card products - including, but not limited to, gathering client requirements, solution build and client training
Partnering with commercial lending, treasury management, and any other areas of the bank to identify commercial card prospects, understanding client needs and determining appropriate card solutions for commercial clients
Serving as partner and liaison to support other bank departments with regards to commercial card products, including but not limited to sales, operations and service
Educating and enrolling suppliers for virtual card payment solution
Requirements for the position include:
Bachelors Degree in a business-related field
Minimum 5 years of financial services experience
Minimum 3 years of business-to-business experience
Familiarity with payment systems
High level attention to detail
Strong verbal and written communication skills
Strong customer service skills
In-person and virtual presentation skills
Ability to travel and work flexible hours
Preferred qualifications for this role include:
Commercial card experience, including expense management process flows and integrated payables knowledge
Experience working in areas of implementation, project management, or account management
Familiarity with accounting principles
About Fidelity Bank
Fidelity Bank is a community bank headquartered in Atlanta, Georgia. It was founded in 1974 and has grown to over 60 branches throughout Georgia and Florida. Fidelity Bank offers a range of personal and business banking services, including checking and savings accounts, loans, mortgages, and wealth management. The bank has over 2,000 employees and is committed to supporting the communities it serves through charitable giving and volunteerism.
