SUMMARY: This role will serve as the first point of contact and supervision for a team of relationship managers for commercial lending, treasury management and small business lending. This role will be responsible for coaching team members in sales technique, problem resolution, credit analysis and performance management. Additionally, this role will have its own individual production and referral goals as part of business development and maintenance of client relationships.
ESSENTIAL DUTIES and RESPONSIBILITIES include, but are not limited to the following:
- Lead and coach a team of lending personnel in Commercial Lending, Small Business and Treasury Management
- Provide significant input towards production goal setting, performance management and recruitment/hiring
- Actively participate as a permanent member of Executive Loan Committee
- Prepare and present reports detailing team and individual goals/achievements as necessary
- Serve as a point of contact regarding client issues and or questions from clients and/or subordinates
- Sell business products and services to commercial customers and prospects as opportunities occur or required by management, typically through personal calling efforts or internal/external referrals
- Analyze credit worthiness of commercial borrowers to decision requests within assigned loan authority or make recommendations for extending credit on requests exceeding such authority
- Provide approval authority for Commercial Loan requests generated from Retail that are not eligible for Scored Underwriting
- Monitor risk in loan portfolio to identify changes and take appropriate action to minimize credit risk
- Effectively manage collateral and documentation exceptions
- Maintain portfolio delinquency at levels acceptable to management
- Cross-sell other Bank services to existing and prospective customers.
- Serve on internal committees as required
- Interact with operational and technical areas to resolve problems
- Adhere to all appropriate service standards
- Assist in the preparation of legal documents for loan closings
- Draft sales proposals, commitment letters, and make sales presentations to clients and prospects
- Complete all mandatory and elective training, including BSA (Bank Secrecy Act) and Anti-Money laundering procedures. Maintain compliance with all appropriate rules and regulations.
- Regular, predictable attendance is an essential requirement of this position
EDUCATION and/or EXPERIENCE:- Bachelor degree in Business Administration or Finance
- Minimum of eight (8) years of experience in commercial lending
- Knowledge of Word, Excel, Internet navigation/research, and Outlook is expected
- Ability to clearly and effectively communicate both verbally and in writing
