SUMMARY:
Responsible for the management of borrowing and depository relationships with commercial clients, focusing on Lending. In addition, you will also be responsible for the solicitation of new commercial clients through direct sales calls. The development of community and business relationships is necessary to facilitate sales referrals to our sales partners (trust, insurance, treasury management, retail, mortgage partners) and to maintain knowledge of local business conditions. This commercial banking officer must also support the Bank's CRA lending initiatives.
CUSTOMER SERVICE SKILLS:
Willingness to provide a level of service which will clearly differentiate us from our competitors.
INTERPERSONAL SKILLS:
Professional demeanor in appearance, interpersonal relations, work ethic and attitude.
Possess clear, concise, effective written and oral communication skills to effectively express thoughts, ideas and concepts to management, bank employees and bank customers in a collaborative and solutions oriented manner.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Originates and Manages lending and deposit relationships with middle market as well as larger commercial customers.
Maintains and effectively manage an individual commercial portfolio in all respects.
Analyzes financial statements and customer profiles to support the needs of existing and potential customers.
Works with other bank departments, such as CRM and BBS to effectively manage the credit process.
Works on multiple complex projects simultaneously, and successfully.
Works closely with the Special Asset Unit in the collection of past due loans and workout of problem credits.
Actively participates in community and civic organizations. Leverages both community development and external relationships in order to meet bank growth and community development goals.
Promotes banking services to existing and perspective commercial customers.
Assist with the coordination of CRA lending initiatives within the corporate lending department.
Supports the bank's sales culture. Originates, develops and maintains relationships with commercial customers for their financial needs through direct and ongoing sales calls and referrals.
Provide loan structures to meet customer needs and ensure that appropriate documentation exists in order to adequately protect the bank. Adheres to bank policy.
Originates new business opportunities through outside business development sales calls to centers of influence and perspective customers.
Follows up all internal and external customer referrals. Actively supports all internal business units by providing quality referrals through development of community and business relationships.
Responsible for the sales management of assigned accounts.
OTHER REQUIREMENTS:
Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the Bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner.
Employee must be willing to become familiar with and promote bank products and services.
Must be willing to work as part of a team.
Must possess a high degree of leadership skills.
Possess ability and commitment to develop business relationships with business borrowers.
Ability to work under pressure.
Travel required for training, meetings and to meet with clients and prospects.
Must be willing to become familiar with and promote bank products and services.
Bachelor's Degree (B.S.) degree or equivalent from four-year College or university.
3 years related experience and/or training; or equivalent combination of education and experience to include the management of Commercial Real Estate relationships.
