Cisco

Collaboration Account Executive - Strategic (GES) East

Cisco$292K — $384K *
US-Anywhere
+ 2 other locationsRemote
Enterprise Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years of enterprise technology sales experience with a history of large, complex deals.
  • 5+ years' experience in collaboration, unified communications, or contact center solutions.
  • Strong executive presence with industry credibility against major tech providers like AWS or Microsoft.
  • Experience managing complex, multi-stakeholder sales and navigating large organizations.
  • High financial and business acumen for developing business cases and structuring deals.
  • Familiarity with AI platform architecture and related technology standards.

Responsibilities

  • Lead large-scale deal cycles focused on creative commercial structuring.
  • Identify and close new business opportunities across Cisco's product portfolio.
  • Collaborate with internal teams to achieve customer outcomes across account segments.
  • Develop financial analyses around workplace and CX outcomes using Cisco's AI tools.
  • Engage with customers on AI architecture and its impact on their strategies.
  • Present thought leadership on workplace and CX transformation to executives.

Benefits

  • Opportunity to work with Fortune 500 clients and shape strategic solutions.
  • Access to cutting-edge AI tools and platforms in a collaborative environment.
  • Potential for national travel to strengthen client relationships and engagement.
  • Role includes high-level executive interactions and thought leadership opportunities.
Full Job Description
The application window is expected to close on: 08/14/2026
Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

Your Impact

As a Strategic Enterprise Account Executive, you will help customers deliver exceptional employee and customer experiences. You will guide them as they modernize their collaboration ecosystems, create intelligent workplace experiences, and put AI to work across their customer experience strategy. You will shape high-impact, strategic deal structures with commercial creativity across a defined set of Fortune 500 accounts, operating within a matrixed environment and partnering with internal account teams to drive growth and deliver measurable customer outcomes.

Key Responsibilities
  • Strategic Deal Orchestration: Lead complex, large-scale deal cycles with a focus on deal creativity, commercial structuring, and aligning solutions to each customer's strategic priorities. Build and maintain executive-level relationships that position Cisco as an essential partner in the customer's workplace and customer experience transformation.
  • Workplace & CX Portfolio Growth: Identify, qualify, and close new business opportunities across Webex Suite, Contact Center, and Devices, from intelligent workplace experiences to AI-powered customer experience solutions.
  • Matrixed Collaboration: Partner effectively with existing account teams, Solutions Engineers, and ecosystem partners to deliver customer outcomes. You will support a broader segment of accounts while maintaining deep focus on a select list of top-tier targets.
  • Outcome-Based Business Case Analysis: Develop financial business case analyses around workplace and customer experience outcomes, leveraging Cisco-provided AI tools to ensure customer engagements are impactful to the outcomes being explored.
  • AI Platform Fluency: Engage credibly in customer conversations about AI architecture, including how large language models (LLMs), AI agents, and interoperability standards such as Model Context Protocol (MCP) and agent-to-agent (A2A) frameworks are shaping the modern workplace and CX stack. Articulate where Cisco's portfolio fits within the customer's broader AI strategy.
  • Thought Leadership and Best Practices: Serve as a thought leader and executive presenter on workplace and customer experience transformation. Capture what works in your deals and help establish best practices that can be leveraged across our teams.

Minimum Qualifications
  • 8+ years of enterprise technology sales experience with a proven track record of structuring and closing large, complex deals.
  • 5+ years of experience selling collaboration, unified communications, contact center/CX, SaaS, cloud, or related workplace technology solutions.
  • Executive presence and deep industry credibility; experience competing against or working within major cloud and technology providers (e.g., AWS, Microsoft) is highly valued.
  • Experience managing complex, multi-stakeholder sales cycles and navigating large, matrixed organizations.
  • Strong financial and business acumen; ability to build business cases around workplace and customer experience outcomes, structure creative commercial agreements, and use AI tools as a core part of the analysis.
  • Working knowledge of AI platform architecture, including large language models (LLMs), agentic AI, and interoperability standards such as Model Context Protocol (MCP) and agent-to-agent (A2A) communication. Deep technical expertise is not required, but you must be conversant enough to engage credibly with customer architects, AI leaders, and line-of-business stakeholders.

Preferred Qualifications
  • Experience selling enterprise SaaS platforms such as workplace collaboration, customer experience, CRM, or related business applications.
  • Proven ability to identify untapped opportunities and develop new business within existing enterprise footprints.
  • Demonstrated ability to influence C-suite executives and line-of-business stakeholders.
  • Strong executive presentation skills, with experience sharing thought leadership at customer briefings and industry events.
  • Ability to travel nationally to foster face-to-face executive relationships.

About Cisco

Cisco Careers

Join the vibrant team at Cisco, a global leader in networking and cybersecurity solutions, where innovation and leadership thrive. Cisco offers a plethora of job opportunities that cater to a range of skills and experiences, making it an ideal place for both seasoned professionals and those seeking an internship to jumpstart their career. Work You’ll Do At Cisco, you’ll be part of a culture that values diversity, leadership, and professional growth. Engage in work that matters with a team that combines technology, creativity, and the power of human connection to redefine networking. Cisco’s commitment to innovation isn’t just about technology, but also about transforming the way we work and collaborate. Cisco’s employment philosophy supports career advancement and nurtures a leadership pipeline that is equipped with diversity training and opportunities for growth. Whether you’re applying your skills to drive our latest innovations or using our vast networking capabilities to solve complex problems, at Cisco, every role is impactful. Join Our Dynamic Team Explore job opportunities in areas ranging from engineering to marketing, sales to cybersecurity. Cisco is hiring individuals who are passionate, curious, and ready to drive change. Positions at Cisco offer competitive benefits, a supportive culture, and the chance to work with cutting-edge technology. Internship Programs Kickstart your career with a Cisco internship. Gain invaluable industry experience, enhance your resume, and build professional networks that last a lifetime. Our internships provide hands-on experience and the chance to work on projects that matter. Leadership and Development Cisco is committed to fostering leadership skills and providing employees with the training needed to succeed. Our leadership programs help you develop new skills, manage teams effectively, and lead with confidence. Cisco’s commitment to professional development ensures that your career path is as dynamic as our technologies. Benefits and Culture Cisco understands the importance of a balanced life. Our benefits package is designed to ensure that our team members are healthy, happy, and secure. At Cisco, you’ll find a supportive culture that encourages open communication, teamwork, and mutual respect. Stay Connected Join Cisco’s Talent Network Stay informed about new positions that match your skills and interests. At Cisco, we value the curiosity and unique perspectives of our team members. Subscribe to receive personalized job alerts and insider tips directly from our hiring managers. Explore Cisco Jobs Ready to advance your career at Cisco? Search open positions, prepare your resume, and get ready for an interview that could lead to your next big opportunity. At Cisco, we’re not just filling positions—we’re investing in leaders. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await you at Cisco.
Learn more about Cisco
Size
79,500 employees
Market Cap
$194.5 billion
Industry
Net Income
$10.1 billion
Founded
2014
5 Year Trend
+1.4%
Revenue
$48 billion
NASDAQ

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