Northern Trust

Co-Head, US Investment Operations

Northern Trust$123K — $216K *
Finance & Insurance
15+ years of experience
Job Overview by Ladders

Qualifications

  • Bachelor’s degree; MBA and/or CFA preferred.
  • 20+ years of experience in investment management operations.
  • Strong track record of leading operational functions in mid-to-large firms.
  • Experience in driving transformation initiatives in operations.
  • Excellent negotiation and vendor management skills.
  • Outstanding communication and presentation abilities.
  • Global perspective with cultural sensitivity.

Responsibilities

  • Lead core investment operations functions and client management efforts.
  • Oversee global follow-the-sun model implementation and regional best practices.
  • Collaborate with cross-functional teams on future operating models and processes.
  • Leverage technology and AI to enhance operational roadmaps.
  • Establish service levels and robust governance for timely information delivery.
  • Manage key vendor relationships across various operational areas.
  • Promote a culture of continuous improvement while reducing operational risks.
  • Develop KPIs to gauge effectiveness and ensure value delivery.

Benefits

  • Comprehensive retirement benefits including 401k and pension plans.
  • Health and welfare benefits including medical, dental, and vision coverage.
  • Generous paid time off and family leave policies.
  • Life and accident insurance options available.
  • Discretionary bonus program with potential equity components.
Full Job Description

Role Summary

Northern Trust Asset Management (NTAM) is a trillion-dollar investment management firm entrusted by investors around the globe to help them navigate changing market environments, so they can confidently realize their long-term objectives.

The Co-Head of US Investment Operations, reporting to the Global Head of Investment Operations, is responsible for shaping strategy and overseeing the daily operations of NTAM’s core investment operations functions.

In partnership with Investments, Product, Marketing, Distribution, the COO Office, Data Office, and Technology, this role supports execution of the strategic roadmap and helps maintain a world-class operating model across NTAM’s books of record, including IBOR, ABOR, and PBOR. The role ensures accurate representation of positions, transactions, and cash across Eagle, Aladdin, and Archer.

Key areas of accountability include Front Office Support, Client Account Management, model management and rebalancing, and intermediary operations. Success in the role requires strong relationships with internal and external stakeholders, including custodians, transfer agents, brokers, fund accountants, and technology vendors, as well as the digital and people leadership needed to achieve scale.

Essential Duties and Responsibilities

Lead and drive excellence across this practice. Responsibilities include:

  • Lead core investment operations functions, including client onboarding and management, system set-ups, front office support, rebalancing support and model execution, and intermediary oversight across all NTAM clients, accounts, and funds.

  • Oversee the follow-the-sun model and drive best practices and standards across all regions, influencing teams globally via functional reporting lines.

  • Collaborate with multi-disciplinary teams to assess current state and architect future-state operating models, processes, and capabilities required to successfully support evolving business needs to drive excellence.

  • Leverage modern technology and AI to execute a roadmap in terms meaningful to both business and technology organizations.

  • Develop service levels with the business, establish a robust governance and control framework to ensure delivery of timely and accurate information, and monitor ongoing effectiveness.

  • Lead NTAM’s vendor relationships with brokers, prime brokers, technology platforms, custodians, transfer agents, and fund accountants.

  • Lead initiatives to strengthen the first line of defense (1LOD) by instilling a culture of continuous improvement and robust policy and procedure documentation and process to reduce operational risk and drive operational excellence.

  • Lead, participate in, and oversee existing and emerging proprietary or vended applications and data, while providing thought leadership on the effective use of spend.

  • Develop and monitor KPIs to measure effectiveness of operational functions and ensure value delivery.

  • Hire, motivate and manage talent to retain, grow, build bench strength and resiliency.

Necessary Knowledge and Skills

  • Detailed understanding of the investment management business, multiple asset classes, and investment/financial technology systems within a large-scale Asset Management or Asset Servicing setting.

  • Experience managing and developing teams of onshore and offshore resources with excellent motivation and team-building skills, including the ability to recruit, develop, and retain staff.

  • Knowledge of investment operations, cash processes, trading practices, analytics, strategy development, influencing, facilitation, and consensus building.

  • Prior experience in integrating and influencing others across a network and unlocking new opportunities to drive excellence in operations.

  • Dynamic relationship-building and partnership skills; a strong collaborator with experience leading initiatives across multiple groups and stakeholders.

  • Strong negotiation and vendor management experience.

  • Outstanding written and verbal communication skills, with demonstrated ability to develop materials and effectively present to and persuade executive audiences.

  • Experience driving digital and automation-driven transformation to improve efficiency and scalability.

  • Global outlook with sensitivity and awareness of social and cultural differences.

  • Strong situational awareness and decision-making capabilities.

Necessary Experience and Education

  • Bachelor’s degree; Master of Business Administration and/or CFA strongly preferred.

  • At least twenty years of work experience in the investment management industry, with a demonstrated track record of leading the operational functions at a mid-to-large investment manager.

  • Track record of developing and driving a transformation vision and agenda.

Salary Range:

$123,400 - 216,000 USD

Salary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component.

About Northern Trust

Northern Trust is a global leader in delivering innovative investment management, asset and fund administration, and fiduciary and banking solutions to corporations, institutions, and affluent individuals. They have evolved with the changing needs of their clients and their world.

Northern Trust Careers

Joining Northern Trust means becoming part of a global financial services institution that is dedicated to providing expert guidance and innovative solutions to its clients. At Northern Trust, we pride ourselves on fostering a culture of leadership, diversity, and innovation, which makes us a premier destination for career growth in the financial industry.

Work You’ll Do

At Northern Trust, you will collaborate with some of the most talented professionals in the financial sector. Our team is committed to excellence and equipped with a diverse range of skills that contribute to our dynamic environment. Here, you will have the opportunity to lead projects that transform our services and drive significant value for our clients across the globe.

Explore Job Opportunities and Internships

Whether you are starting your career or looking to make a significant impact in the financial industry, Northern Trust offers a variety of job opportunities and internships that will help you achieve your professional goals. From entry-level positions to leadership roles, our company is actively hiring individuals who are passionate, curious, and driven to excel.

Innovative Work

Northern Trust is at the forefront of financial innovation. Our employees are encouraged to think creatively and leverage cutting-edge technologies to solve complex problems. By joining our team, you will work on pioneering solutions that redefine the standards of financial services.

Be Part of a Great Team

Our team at Northern Trust is more than just a group of employees – we are a community. We value collaboration, and our culture is built on mutual respect and a commitment to diversity and inclusion. Working with us, you will experience a supportive network that is passionate about sharing knowledge and ideas.

Future-Proof Your Career

Northern Trust is dedicated to your professional development. We offer comprehensive benefits, diversity training, and numerous resources to help you grow your career. With our support, you can expand your skills, gain valuable experience, and achieve professional certifications that will enhance your career trajectory.

Stay Connected

Join Our Team

Discover the perfect role for you at Northern Trust by exploring our current job openings that match your skills and interests. We are looking for professionals who are solution-driven and eager to contribute to our legacy of financial excellence.

Keep Up to Date

Stay informed with the latest career tips, industry insights, and professional growth opportunities—all available through our careers blog. At Northern Trust, we ensure that our team members are always ahead in the industry.

Job Alert Emails

Customize your experience by subscribing to job alerts and insider tips tailored to your preferences. At Northern Trust, exciting and rewarding opportunities are always on the horizon, and we are eager to see where your talents can take us. Join Northern Trust today and be part of a company that values innovation, leadership, and a diverse and inclusive workplace. Here, every position is a chance to contribute to something bigger and to turn your job into a meaningful career.
Learn more about Northern Trust
Size
21,100 employees
Market Cap
$18.1 billion
Industry
Net Income
$1.2 billion
Founded
1889
5 Year Trend
+4.9%
Revenue
$6.1 billion
NASDAQ

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