CNO Support SE5

LifeCycle Corporation

$120K — $150K *
Information Technology
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's or advanced degree in computer science, information systems, engineering, or related field; 15 years of systems engineering experience, or substitute years with advanced degrees.
  • Strong experience with AI/ML, particularly LLM-based systems.
  • Proven systems engineering, process engineering, and project management experience.
  • Familiarity with agile development environments, including tools like Jira and Confluence.
  • Must possess TS/SCI clearance with polygraph.
  • Excellent interpersonal and communication skills are highly valuable.

Responsibilities

  • Perform analysis and offer recommendations on AI/ML architecture designs.
  • Facilitate interactions on AI/ML deployments across the customer's enterprise.
  • Coordinate assessment activities for program management in software and technology projects.
  • Support agile development processes and maintain tools such as Jira and Confluence.
  • Develop and ensure the reliability of new operational processes.
  • Define strategies for process improvements and document lessons learned.
  • Document current processes to maintain clarity and efficiency.

Benefits

  • Full-time position requiring 1880 hours of support annually.
  • Work location is at a customer site, fostering direct client engagement.
Full Job Description
Job Description
This is a full-time position requiring 1880 hours of support per year; and work is performed at a customer location. As a Senior Computer Network Support Systems Engineer you will support a customer computer network operations organization by providing systems engineering and project management expertise to assist with the following activities:

  • Perform analysis and provide recommendations pertaining to proposed AI/ML architecture designs and proposals
  • Work with organizations to coordinate and help shape interactions on AI/ML deployments with the customer's enterprise
  • Coordinate activities to assess program management planning, execution, and reporting processes for various projects that include software, sustainment, and advanced technology initiatives
  • Assist with operating in an agile development process including maintaining agile development tools such as Jira and Confluence
  • Develop new processes, as needed, and ensure that the processes are reliable, repeatable, and sustainable
  • Assist in defining process improvement strategies and lessons learned
  • Document existing processes


Requirements

Individual Capabilities/Experience Required:

  • Bachelor's degree or advanced degree in computer science, information systems, engineering or other related discipline plus at least 15 years of systems engineering experience. A Master's degree or PhD may be substituted for two years of experience. A high school diploma or GED plus 19 years of systems engineering experience would also be acceptable
  • AI/ML experience, especially relating to LLM-based systems
  • Systems Engineering, process engineering, and project management experience
  • Familiarity with working in an agile development environment
  • Familiarity with Jira and Confluence agile development tools
  • Position requires TS/SCI clearance with polygraph.


Individual Capabilities/Experience Desired:
  • Excellent interpersonal skills and diplomacy
  • Excellent oral and written communication skills
  • Ability to work in fast paced environments


Key words: AI, ML, LLMs, Systems Engineering, Process Engineering, Project Management, Mission Applications, Process Improvement, Jira, Confluence, Agile

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