Bachelor's degree or advanced degree in computer science or related discipline; 6+ years of systems engineering experience or equivalent qualifications
Familiarity with Jira and Confluence agile development tools
TS/SCI clearance with polygraph required
Excellent interpersonal and communication skills
Ability to thrive in fast-paced environments
Experience in process and project management, particularly in systems engineering
Knowledge of AI/ML, especially LLM-based systems
Responsibilities
Analyze and offer recommendations on AI/ML architecture designs
Coordinate interactions on AI/ML deployments across the customer enterprise
Assess program management planning, execution, and reporting for technology initiatives
Facilitate agile development processes using tools like Jira and Confluence
Develop reliable and sustainable processes
Define strategies for process improvements and document lessons learned
Document and enhance existing processes
Benefits
Support for professional development and continuous learning
Opportunity to work on cutting-edge AI/ML technologies
Collaboration with various organizations within the enterprise
Engagement in agile development environments
Challenging and dynamic work location at customer sites
Full Job Description
Job Description This is a full-time position requiring 1880 hours of support per year; and work is performed at a customer location. As a Computer Network Support Systems Engineer, you will support a customer computer network operations organization by providing systems engineering and project management expertise to assist with the following activities:
Perform analysis and provide recommendations pertaining to proposed AI/ML architecture designs and proposals
Work with organizations to coordinate and help shape interactions on AI/ML deployments with the customer's enterprise
Coordinate activities to assess program management planning, execution, and reporting processes for various projects that include software, sustainment, and advanced technology initiatives
Assist with operating in an agile development process, including maintaining agile development tools such as Jira and Confluence
Develop new processes, as needed, and ensure that the processes are reliable, repeatable, and sustainable
Assist in defining process improvement strategies and lessons learned
Bachelor's degree or advanced degree in computer science, information systems, engineering or other related discipline plus at least 6 years of systems engineering experience. A Master's degree or PhD may be substituted for two years of experience. A high school diploma or GED plus 10 years of systems engineering experience would also be acceptable
Familiarity with Jira and Confluence agile development tools
Position requires TS/SCI clearance with polygraph.
Individual Capabilities/Experience Desired:
Excellent interpersonal skills and diplomacy
Excellent oral and written communication skills
Ability to work in fast paced environments
Systems Engineering, process engineering, and project management experience
AI/ML experience, especially relating to LLM-based systems
Familiarity with working in an agile development environment
Experience with Python
Cyber/IT helpdesk experience
Key words: AI, ML, LLMs, Systems Engineering, Process Engineering, Project Management, Mission Applications, Process Improvement, Jira, Confluence, Agile, helpdesk, python
