Club Manager

Genesis Health Clubs

$70K — $100K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of management experience in a sales-oriented environment
  • Strong leadership and motivational skills
  • Proven track record of achieving sales targets
  • Exceptional customer service abilities
  • Current CPR certification or ability to obtain within 60 days
  • Experience with cash handling and credit transactions
  • Ability to work flexible hours, including weekends and holidays

Responsibilities

  • Achieve monthly and yearly sales goals
  • Train and motivate team daily to achieve club objectives
  • Conduct daily sales meetings for performance discussions
  • Recruit, interview, and train new staff members
  • Report daily sales activities and outcomes
  • Address member concerns promptly and effectively
  • Maintain club cleanliness, maintenance, and safety standards
  • Foster professional relationships among staff
  • Update sales policies and procedures regularly
  • Collaborate with retention departments to enhance member participation

Benefits

  • 401(k) matching
  • Performance-based bonuses
  • Company events and parties
  • Comprehensive health and dental insurance
  • Paid time off
  • Employee discounts
  • Opportunities for career advancement
  • Training and development programs
  • Vision insurance
Full Job Description
Benefits:
  • 401(k) matching
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance


Position: Club Manager

Reports to: Regional Club Manager

Employee Type: Full Time

Job Summary:

Ensure the financial growth and sales performance of the club by overseeing all aspects of the sales operations. Execution and inspection of all sales operations including the activities of all Fitness Advisors and supporting departments. Manage and participate in all sales related functions including prospecting, staff training, new members sales and member retention.

Duties and Responsibilities:
  • Achieve monthly and yearly sales goals
  • Train and motivate team daily to achieve club objectives
  • Conduct daily sales meetings to discuss performance and objectives with team
  • Recruitment, interview and train all new staff
  • Report sales activity daily
  • Promptly respond to members concerns
  • Ensure club meets all standards for cleanliness, maintenance, and safety
  • Attend all staff and club meetings and events
  • Establish and maintain professional relationships with staff
  • Maintain and update sales policies and procedures
  • Always know and be aware of club revenues and goals
  • Works closely with retention departments to ensure high participation in the facilities
  • Ensures that all required documentation is completed in a timely manner.
  • Ability to respond quickly and appropriately to emergency situations.
  • Perform other duties and assignments as necessary or required
  • Grow dues base and constantly know you dues line
  • Help support and grow all departments in the facility
  • Produce staff that can grow with the company and become Club Managers

Expectations:
  • Present a professional demeanor at all times when representing the Genesis Health Clubs
  • Provide input in developing strategies to support goals and objectives
  • Recommend staff development/education activities
  • Develop and build a team atmosphere among staff and departments
  • Ability to respond to common inquiries or complaints

Job Requirements:
  • Available to work weekends and evenings and holidays
  • Must hold current CPR certification or obtain within 60 days of start date
  • Ability to work well with others
  • Experience in cash handling and credit cards
  • Customer service abilities

Physical Requirements:
  • Ability to stand for long periods of time
  • Ability to lift up to 35 pounds
  • Ability to communicate with guests and other associates, including reading, writing and speaking


Compensation: $70,000.00 - $100,000.00 per year



Company Website:

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