Cloud Hardware Development Engineer (CHDE): The Amazon Web Services (AWS) Hardware Engineering Services (HWEngS) Specialized Platforms and Servers team creates Enterprise rack solutions for Amazon's innovative web services. We are seeking experienced CHDEs to own the fleet health, diagnostics, and automation of the Enterprise rack solutions: 1.) Designing and implementing predictive failure detection systems using telemetry, sensor data, error trends, and log correlation to identify hardware issues before they cause a customer impact. 2.) Driving toward zero-touch operations by building detection, diagnostics, and remediation of faults without human intervention 3.) Debugging complex system failures in time-sensitive settings personally diving deep when the problem demands it. 4.) Completing root cause analysis correlating across firmware, kernel, driver, thermal, power, and physical layers. What you will do: As a member of the Specialized Platforms and Servers team, you'll be responsible for collaborating with Elastic Cloud Compute (EC2) service teams and Data Center Operations to maintain fleet health in all the locations we have servers. You will work closely with internal teams, suppliers, and external partners capturing lessons learned while operating the fleet to ensure next generation designs are of the highest quality, constantly looking for ways to improve your product performance, quality and cost. Key job responsibilities As a CHDE you will be responsible for scaling how we operate our massive existing & rapidly growing fleet. You will lead the integration and delivery of servers, support the development of automated monitoring, and failure analysis services to operate, debug, and scale our servers. You will work closely with other AWS software teams to tailor and operate servers solutions for the AWS environment. You will support launching our servers into production and operating our fleet of servers. A day in the life Your day to day responsibilities will be solving operational challenges to our existing fleet with the goal of improving the current customer experience as well as developing improved systems for future designs. About the team The team is comprised of CHDE's, System Development Engineers and Technical Program Managers, all with the common goal of delivering the best specialized server fleet possible to our customers. BASIC QUALIFICATIONS - Bachelor's degree in electrical engineering, computer engineering, or equivalent, or 3+ years of relevant technical position experience. - 3+ years of experience in server level design for compute or other complex product design. - Experience in developing design verification plans and functional test procedures. - Experience in board and server root cause analysis and resolution. PREFERRED QUALIFICATIONS - 5+ years of experience in complex product development such as servers, network switches, or other highly integrated devices with hardware, software, and service aspects. - Proficient scripting, debug abilities, and Linux operations commands. - Experience deploying and operating hardware and applications across large data centers. - Meets/exceeds Amazon's leadership principles requirements for this role - Meets/exceeds Amazon's functional/technical depth and complexity for this role The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CA, Cupertino - 157,300.00 - 212,800.00 USD annually USA, WA, Seattle - 136,000.00 - 184,000.00 USD annually