Cloud Engineer I is an IT professional responsible for providing the necessary technical assistance to the Cloud Engineering Team. This role will identify and troubleshoot operational issues with relation to cloud applications and services in a timely manner. Some duties will include, but are not limited to: • Working with IT teams on a wide variety of support functions including data integration, cloud services and applications • Monitoring performance of and alerts for cloud applications, services, and systems • Maintain overall Cloud infrastructure (i.e., EC2, SQS, S3, VPC, Lambda etc.) • Carry out routine IAM and Key rotation in AWS • Perform regular EC2 / Container patching • Support of cloud platform and applications to ensure minimal downtime • Working to meet SLAs and escalating issues to the Cloud Services team • Partner with the Information Security teams as appropriate • Provide support during off hours and weekends as needed • Additional responsibilities as defined by management Qualifications • Must be at least 21 years of age. • Bachelor's degree in an Engineering or related field preferred • 4-5 years of cloud engineering experience, and must have one or more AWS certifications • 5+ years' experience with infrastructure and networking • 1-3 years' experience administering and managing solutions on AWS/Azure/ • Strong operating systems knowledge with Windows / Linux • Working knowledge of AWS Cognito, AWS DevOps Agent monitoring, Systems Manager for patching, Inventory management with tools such as Tenable • Strong Understanding of network topologies and common network protocols and services (DNS, HTTPS, SSH, FTP, SMTP, SS, TCP/IP) • Experience in maintaining and troubleshooting serverless workloads • Knowledge of AWS fargate container services • Strong understanding of cloud storage solutions such as S3, EBS, EFS • Previous working experience with monitoring using Cloud Watch & Devops Guru • AWS associate certification in one or more areas is required • Knowledge of scripting languages such as Bash / PowerShell / Ansible • Experience deploying Docker / Kubernetes containers • Strong troubleshooting skills • Must be able to obtain/maintain any necessary licenses and/or certifications