The
ClinicalCare Coordinator is responsible for developing and providing high-quality therapeutic interventions and services in support of an individual's wellness and recovery. Services include strength-based and needs-based therapeutic case management, problem-solving, therapeutic rehabilitation including skills-building, benefits support, resource development, housing navigation, crisis intervention, and family support. Schedules may include after hours as needed by the program.
ACT (Assertive Community Treatment) team provides direct service to acute mental health crisis cases in our new Full Service Partnership (FSP) Program in San Mateo. BACS' staff does whatever it takes to find permanent housing for homeless people or stabilize mental health cases and the work happens both in the office, or out in the community.
This program will have specialty populations including CARE Court and Substance Use Disorder (SUD) focus. Care Act is a statewide initiative to allow family members and other community members to request San Mateo County to assess and support partners who may have slipped through the cracks of our system and would benefit from linkage to services. The FSP programming itself offers a multidisciplinary approach and ACT model to offer 7-day support to partners experiencing the highest level of need in our county and would benefit from a hospital without walls wraparound approach.
BACS is excited to announce a Clinician position at our full service partnership in San Mateo.
Schedule: Day Shifts (8:30AM-5:00PM)- Tuesday-Saturday or Sunday-Thursday
DUTIES AND RESPONSIBILITIES:- Responsible for the development and delivery of a full complement of services, including individual, family, group counseling, individual rehabilitation, and case management/brokerage for individuals within the Clinical Care Coordinator's caseload as assigned.
- Responsible for utilizing Evidence-Based Practice for the designated population/program to assure high-quality results and intended impact.
- Responsible for continuously assessing an individual's risk status including risk-based symptoms, substance use, environment, complex physical conditions, etc, and intervening appropriately.
- Responsible for assessing the continued service necessity and creating a service plan that aims at an individual getting better/healthy and accomplishing service goals that are person-centered and belong to the client.
- Responsible for continuous outreach and progressive engagement and reporting disengagement to the team immediately. Responsible for working with the outreach team and determining when to disenroll individuals based on program protocols.
- Responsible for domain-based assessment, screening referrals, service planning, community planning, and benefits coordination which supports wellness and recovery principles. Responsible for care planning and therapeutic case management using a whatever-it-takes approach.
- Documents and maintains all data collection, reporting, and charting records in accordance with BACS and other relevant county regulatory policies/agencies. Responsible for producing the required number of regulatory units of service per month (65% of staff's time must be provided face-to-face or other eligible community-based support).
- Participates in supervision, staff meetings, consultation, travel, crisis/emergency coverage, weekend coverage, as well as, agency-wide meetings and training, as required by the manager.
- Other duties as assigned.
CLINICIAN COMPETENCIES:- Direct service experience working older adult, forensic/re-entry, TAY or adult through previous employment, internships, and/or lived experience.
- Assesses strengths and needs in the planning, provision, and documenting of individualized services. Links to resources and advocates for clients.
- Works well with others and behaves professionally and ethically while developing professionally.
- Able to work independently and as a member of a therapeutic team.
- Is adaptable and open to change and new information; adapts behavior and work methods in response to new information, changing conditions, or unexpected obstacles. Adjusts rapidly to new situations warranting attention and resolution.
- Is effective at balancing the interests of a variety of clients; readily readjusts priorities to respond to pressing and changing client demands. Anticipates and meets the need of clients; achieves quality end-products; is committed to the continuous improvement of services.
- Expresses facts and ideas verbally and in writing in a clear, concise, and organized manner.
- Proficiency in Microsoft Applications of Word, Outlook, and systems-based documentation platforms. Documents services effectively and efficiently.
- Deeply connected to and from the community BACS serves and reflective of the BACS community.
CLINICIAN QUALIFICATIONS: - Master's Social Work (MSW), Masters Marriage Family Therapy (MFT) or Masters Practitioner in Clinical Counseling (MPCC) required
- Associate ASW/ Licensed LCSW or Associate MFT/ Licensed LMFT with current BBS registration;
- 2 years of social service experience required
- Bilingual in a threshold language preferred.
- Valid California driver's license, personal vehicle, and proof of personal vehicle insurance coverage. DMV printout required.
- Extensive local travel is required, vehicle reimbursement is provided. Clinical Care Coordinators transport clients in their personal vehicle.
COMPENSATION & BENEFITS:- Highly competitive compensation. $45/hourly, BBS registered ASW/AMFT and $104,000 annually (exempt) for LMFT/LCSW/LPCC
- 100% employer-paid medical, dental, and life insurance coverage options for employees, plus a vision reimbursement program. Children's healthcare coverage is available for as little as $25/month. Average employer-paid benefit value: approximately $913/month per enrolled individual. BACS contributions apply to company-sponsored plans only.
- 31 days off (PTO/Holiday), increasing with tenure.
- 403b retirement plan
- Generous mileage reimbursement
- Clinical supervision hours towards licensure
- Free iPhone with unlimited data for personal/professional use + laptop for easy mobility
- Significant internal growth opportunities.
