Salary : $66,496.75 - $111,405.25 Annually
Location : 7447 Central Business Park, Norfolk, VA 23513, VA
Job Type: Permanent Full-time
Job Number: 14427
Department: Community Services Board
Division: Substance Abuse Services
Opening Date: 10/15/2026
Closing Date: 10/25/2026 11:59 PM Eastern
DescriptionThe NCSB is seeking a passionate and dedicated Clinical Supervisor to join our Same Day Access team! In this role, you will oversee and deliver high-quality programs and services while providing clinical and administrative supervision to staff. You will also assist in program development and ensure compliance with Medicaid, NCSB, licensure, Human Rights, and other relevant regulations. This is a fantastic opportunity for a dynamic leader to make a meaningful impact. foster a supportive environment
for staff and clients and contribute to our program's continued growth and success.
Essential FunctionsEssential functions include but are not limited to:
- Provides direct supervision to staff within the Same Day Access program, which includes performance management issues as well as regular clinical supervision.
- Interviews potential employees and checking credentials and/or references as assigned.
- Monitors program utilization, measurable outcomes and revenue through observations, clinical chart reviews and available computerized data systems as available.
- Research best practice, science-based approaches for both educational and treatment services for a variety of target populations.
- Coordinates the delivery of quality services via holistic and comprehensive clinical treatment provided by assigned staff. Collaborates with other CSB programs as necessary and appropriate.
- Assures compliance with agency policies/procedures regarding the proper maintenance of consumer records to include documentation, treatment planning, service referral and access. Ensures adherence to confidentiality provisions through chart reviews/sweeps, monthly supervision and direct observation of activities of assigned staff/programs.
- Assists in researching funding and grants as necessary to maintain viability of the program(s) and provide enhanced service options based on identified need and available resources.
- Facilitates regular team meetings to address clinical and administrative issues.
- Ensures that program staff maintains the requisite knowledge and competencies to deliver responsive and effective services to meet identified service demands through on-going supervision and clinical chart reviews. Provides necessary coaching/supervision and/or training to staff in assessed areas of need. Coordinates additional subject matter experts if needed to augment in-house training and technical assistance.
- Responsible for providing performance evaluations of all assigned staff in a timely manner using information gathered through routine individual supervision meetings and direct observation.
- Provides direct service assessment services as needed.
- Responsible for completion of required documentation, including weekly time sheets, a monthly program report and other reports as requested in a timely manner. Reviews productivity reports of assigned staff on a weekly basis.
- Other duties as assigned.
Education/ExperienceWork requires broad knowledge in a general professional or technical field. Knowledge is normally acquired through six (6) years of college resulting in a Master's degree in a Human Services field; or an equivalent combination of training and experience.
Five (5) years of clinical experience in a management and/or administrative role.
Preferred experience should include a combination of staff leadership and supervision, service development and delivery in behavioral health. science-based, outcome-driven program development. and other relevant management and clinical experience.
Additional Information & Requirements - Valid Driver's License may be required depending on assignment.
- Must be certified or certifiable in Basic First Aid and CPR.
- Licensed as LCSW, LPC, or LMFT preferred.
- Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.
- Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.
- Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union.
- Retirement
If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.
If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.
- The Tuition Assistance Program is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant's school of enrollment must be an accredited institution.
NOTE:
The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type.
Non-CityPositions listed with a job type designation of "Non-City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions.
01
The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer "see resume" or "see application" as these are not valid answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification.
- I understand and will answer the following supplemental questions completely and thoroughly.
02
Are you a current City of Norfolk employee?
03
Please select the highest level of education you have completed.
- High School Diploma/GED
- Associate's Degree
- Bachelor's Degree
- Master's Degree or higher
04
Is your degree in a human services field or related field? (i.e. Psychology, Sociology, Social Work, Counseling, etc.)
05
Do you have at least 5 years of clinical experience in a management or administrative role, including staff leadership, service development, and outcome-driven program delivery in behavioral health?
06
Do you have a current unrestricted licensure by Commonwealth of Virginia as a Licensed Clinical Social Worker (LCSW), Licensed ProfessionalCounselor (LPC), or Licensed Clinical Psychologist.
07
Do you have a valid driver's license?
08
Please indicate your veteran status. (A copy of your long form DD-214 may be required)
- I am not a Veteran
- I am a Veteran
- I am a Disabled Veteran
Required Question
