Classification: Exempt
Reports to: Program Director
Location: West Harlem, NY
Salary Range: $90,000 - $110,000
Status & Hours: This is a full-time position with a regular daytime schedule that includes on-call responsibilities. Lantern staff may be asked to change work schedules and hours depending on the operational needs of the site and the agency. The Clinical Supervisor shares on-call responsibilities with the Program Director in managing crises that may arise outside of normal business hours.
Where You Will Work: Huntersmoon Hall is a supportive housing residence located in Manhattan, New York. The program consists of 136 supportive housing units serving individuals transitioning out of homelessness who are living with HIV/AIDS and who may also experience mental health challenges, substance use disorders, and/or other chronic medical conditions. The residence operates under a HASA-funded contract.
About the Role: The Clinical Supervisor is the clinical lead at Huntersmoon Hall, providing clinical supervision, oversight, and direction to ensure high-quality, compliant services that support residents' housing stability, health, and overall well-being. Working closely with the Program Director, the Clinical Supervisor develops and supervises a trauma-informed, high-performing case management team and ensures that services meet HASA contract requirements and Lantern standards.
The ideal candidate is a Licensed Clinical Social Worker (LCSW) with strong clinical judgment, experience supervising case management staff, and a deep understanding of HIV/AIDS, mental health, and substance use. The successful candidate will foster professional growth, program improvement, and a culture of equity, inclusion, and engagement.
Essential FunctionsClinical Supervision and Staff Development- Provide regular individual and group clinical supervision to case management staff, including case reviews, coaching, and feedback that support professional development and high-quality service delivery.
- Provide clinical supervision toward licensure for eligible staff, in line with New York State requirements.
- Train staff in engagement, de-escalation, motivational interviewing, professional boundaries, harm reduction, and trauma-informed care, and identify ongoing training needs.
- Participate in hiring, onboarding, supervision, and progressive discipline in collaboration with the Program Director and Human Resources.
- Facilitate and co-facilitate clinical meetings, case conferences, staff meetings, and community meetings.
Clinical Oversight and Resident Care- Oversee psychosocial assessments, service planning, and reassessments, ensuring individualized service plans are completed and updated within HASA and agency timelines.
- Provide clinical oversight of treatment planning, safety planning, and crisis intervention, including assessment of suicidal or homicidal risk.
- Oversee support for HIV care engagement, medication adherence, and connection to primary care, mental health, and substance use treatment.
- Ensure staff use a trauma-informed, harm reduction approach, particularly around substance use and overdose prevention.
- Support staff engagement with residents through apartment visits, escorts, and community activities, and conduct or oversee home visits to assess safety and living conditions as needed.
- Develop and implement client-centered groups and programming that promote health, recovery, and independent living.
- Ensure appropriate coordination and communication with external healthcare and behavioral health providers, including follow-up on referrals, hospitalizations, discharges, and changes in residents' clinical needs.
Documentation, Compliance, and Quality- Review and approve clinical documentation, conduct chart reviews, and monitor dashboards and reports to track outcomes and ensure accuracy and timeliness.
- Ensure compliance with HASA contract requirements, funder reporting, and confidentiality rules, including HIPAA and New York State HIV confidentiality law.
- Collaborate with Compliance and QA/QI teams on funder reporting, incident review, internal audits, and corrective action plans.
- Prepare, review, and follow up on incident reports and required funder notifications.
- Analyze clinical and service delivery trends, including psychiatric hospitalizations, crisis incidents, treatment engagement, and documentation compliance, and recommend interventions to improve resident outcomes.
Program Support and Coordination- Support the Program Director in program procedure development, outcomes tracking, reporting, and overall program management, including coverage in their absence.
- Coordinate with HASA, property management, the housing stability team, and external providers to support housing stability and independent living.
- Complete reports and other duties as assigned.
- Perform other job-related duties as assigned.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Education and Experience- Current New York State LCSW required.
- Three (3) to five (5) years of relevant clinical experience, including at least two (2) years of supervisory experience.
- Experience working with individuals living with HIV/AIDS, mental illness, substance use, and/or chronic homelessness.
- Knowledge of HASA contracts and funder requirements; knowledge of OMH and DOHMH requirements a plus.
- Strong trauma-informed clinical skills, including risk assessment and safety planning, sound judgment, and the ability to manage competing priorities.
- Experience with electronic case management systems and data tracking tools.
- Strong written, verbal, and organizational skills.
- Demonstrated commitment to diversity, equity, inclusion, and justice.
Preferred Qualifications- SIFI certification.
- CASAC credential.
- Bilingual English/Spanish proficiency.
Supervisory ResponsibilityProvides clinical supervision to the case management team at Huntersmoon Hall.
Work Environment: This job operates in a supportive housing site and works with a population that experiences HIV/AIDS, mental illness, addiction, disability, and other chronic illnesses.
Physical Demands: While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop, and/or kneel. The employee must also use their hands to type, handle, or feel. The employee is frequently required to talk or hear and may occasionally need to lift and/or move up to 5 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
