JOB DESCRIPTION:The OpportunityThis position is a field-based position based in
Mobile, AL in the Cardiac Rhythm Management division. As a global leader in Cardiac Rhythm Technologies, we focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias or irregular heartbeats.
What You'll Work OnUnder general direction, the Cardiac RM Product Support Specialist provides comprehensive engineering, sales, educational, and technical support. This role responds to field inquiries from physicians, healthcare professionals, patients, and field sales staff regarding CRM (Cardiac Rhythm Management) products.
Key Responsibilities:- Clinical Interface: Acts as a clinical interface between the medical community and the business.
- Relationship Building: Demonstrates the ability to build and sustain credible business relationships with customers and share product expertise accordingly.
- Comprehensive Support: Provides engineering, sales, education, and clinical support in response to field inquiries on an as-needed basis. Demonstrates a thorough command of all CRM products, related product and technical knowledge, trends, and players.
- Training and Education: Develops, leads, and/or facilitates training sessions and other programs on CRM products for healthcare professionals.
- Sales Support: Provides additional back-up support to CRM Sales Representatives.
Required Qualifications- Bachelor's degree in Bio-Medical Engineering, related field or equivalent healthcare experience.
- A minimum of 2+ years of related experience or a program certification from an accredited cardiac training program.
- Must have the capability to obtain certification in CRM products.
- Demonstrated knowledge of cardiology, electro-physiology, or cardiac electro-physiology procedures.
- Familiarity with cath lab and operating room procedures and protocol
- Demonstrate advanced knowledge of cardiac pacing systems.
- Must apply engineering skills and abilities to interpret and solve complex clinical problems.
- Must possess strong written and verbal communication skills, along with excellent interpersonal, presentation, analytical, and organizational abilities. Additionally, must be able to meet deadlines effectively.
- Must be detail-oriented and capable of working independently.
- Must be able to collaborate effectively with engineers, technical specialists, vendors, and customers to achieve assigned goals. Additionally, must be capable of managing multiple assignments simultaneously and efficiently.
- Must have extensive personal computer skills, including experience with Microsoft Office or equivalent software, for tasks such as graphics, word processing, databases, and authoring programs, to develop presentation materials.
Apply NowLearn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com.
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life.
The base pay for this position is $61,300.00 - $122,700.00
In specific locations, the pay range may vary from the range posted.
JOB FAMILY:Support Services
DIVISION:CRM Cardiac Rhythm Management
LOCATION:United States of America : Remote
ADDITIONAL LOCATIONS:WORK SHIFT:Standard
TRAVEL:Yes, 20 % of the Time
MEDICAL SURVEILLANCE:Not Applicable
SIGNIFICANT WORK ACTIVITIES:Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Driving a personal auto or company car or truck, or a powered piece of material handling equipment
