A Day in the LifeThe Cardiac Rhythm Management (CRM) portfolio delivers therapies designed to restore, support, and protect every heartbeat through advanced pacing, defibrillation, and remote monitoring solutions. CRM combines proven therapies with intelligent technology to support meaningful patient outcomes.
This field-based position supports the Greater Boston territory and requires residence within the assigned area. The role involves regular travel to hospitals, clinics, and customer accounts, with approximately 80% travel and frequent independent driving.
The Clinical Specialist provides technical, clinical, educational, operational, and sales support for Cardiac Rhythm Management products and therapies. This role works directly with physicians, hospital staff, customers, and field sales partners to support device implants, patient care, customer education, and territory objectives.
Primary Responsibilities
- Provide technical support for CRM devices and therapies, including device interrogations, system checks, implants, troubleshooting, and follow-up support.
- Educate physicians, hospital staff, office personnel, and field team members on CRM products, therapies, and solutions.
- Coordinate patient documentation, inventory, equipment resources, programmer software, and daily customer coverage.
- Collaborate with sales leadership and field partners to address customer needs and support territory sales objectives.
- Identify customer opportunities, support purchase order activities, monitor competitive trends, and provide actionable field feedback.
- Maintain technical expertise on CRM products, therapies, patient management solutions, and new product introductions.
- Support the onboarding and development of new Clinical Specialists and Sales Representatives.
- Participate in weekend, holiday, urgent, and occasional after-hours customer coverage based on business needs.
Required Qualifications
- High School Diploma and 6+ years OR Associate's Degree and 4+ years OR Bachelor's Degree and 2+ years of experience in healthcare, field sales, complex mathematics, mechanical concepts, science, or computing.
- Valid driver's license, active auto insurance, and driving record that meets company standards.
- Ability to reside within the Ann Arbor, Michigan territory and travel approximately 80% to customer accounts.
Preferred Qualifications
- Bachelor's degree in nursing, life sciences, or biomedical engineering.
- 2+ years of experience in a cardiac catheterization lab, electrophysiology lab, hospital, or clinic with cardiology knowledge.
- Working knowledge of medical terminology and the medical device industry.
- Experience with Microsoft applications and Salesforce.
- Ability to meet customer and hospital vendor credentialing requirements.
For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. a7 214.2(h)(4)(iii)(A) is required.
Physical Job RequirementsThe above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.
Benefits & CompensationMedtronic offers a competitive Salary and flexible Benefits PackageA commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
Salary ranges for U.S (excl. PR) locations (USD):$72,000.00 - $90,000.00
The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).
In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals.
The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).
The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).
Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.
Further details are available at the link below:
Medtronic benefits and compensation plans
