Bachelor's degree in Nursing or related field; Master's preferred
Active New York State RN license
Current CPR certification or plan to obtain within six months
Experience in quality improvement and nursing education
Strong skills in project management and collaboration
Responsibilities
Organize and monitor quality improvement projects
Oversee performance improvement activities to ensure care quality
Manage quality dashboards and prepare performance reports
Educate staff on quality improvement processes
Develop and evaluate comprehensive nursing education programs
Mentor nursing staff and oversee their professional development
Collaborate with departments to improve patient care and safety
Benefits
Opportunity to impact patient care through quality improvement
Collaboration with leadership and multidisciplinary teams
Professional development and mentorship opportunities
Involvement in shaping nursing education programs
Engagement in a role that balances clinical and educational responsibilities
Full Job Description
The Clinical Quality Improvement Nurse Educator will be responsible for developing and integrating a Population Health focused approach to improving quality of care delivered. This individual will also collaborate with nursing management and staff across departments to assess, plan, develop, implement, facilitate, evaluate, and revise educational programming for all levels of licensed nursing personnel and non-licensed nursing personnel. This role focuses on improving the health status and care for individuals with chronic conditions; potentially complex medical, mental health, and psychosocial issues. Under the direction of the Chief Medical Officer (CMO) and Vice President of Nursing, the Clinical Quality & Improvement & Nursing Educator plays an essential role for managing the development, coordination, implementation and evaluation of quality improvement, staff education throughout CHN.
DUTIES AND RESPONSIBILITIES:
CLINICAL QUALITY IMPROVEMENT
Organizes and monitors quality/performance improvement projects for the Medical Affairs and Population Health Departments
Oversees performance activities and unit specific performance improvement projects to ensure quality and appropriateness of care, patient safety and compliance with regulatory requirements
Coordinates projects and activities for patient safety, performance improvement projects
Manages quality dashboards and prepares monthly, quarterly, and annual quality/performance improvement reports to present at various committees
Provides routine quality/performance improvement orientation to new hires
Disseminates and interprets quarterly reports and survey reports to all levels of Medical Affairs leadership
Educates and trains staff as to the quality improvement plan, and their respective responsibilities in carrying out the quality improvement program
Coordinates and integrates the introduction of quality improvement processes throughout the organization in accordance with the quality plan
Assists with identifying and developing future goals and activities for the QI program and participates in decisions on priorities and activities
Participates in audit preparation and coordination
Works in partnership with both the clinical and operations staff, monitors and evaluates the full spectrum of care and services provided to patients for quality, continuous improvement, and satisfaction
Assists with developing and/or revising annually the agencies QI/QA program, work plan and annual evaluation
Actively participates on risk management committee and provides recommendation on prioritization of issues in risk assessment based on level of organizational exposure
NURSING EDUCATION
Assesses, plans, develops, implements, and evaluates comprehensive education programs to meet the orientation and ongoing competency needs and professional development needs of the Nursing Department leadership and staff
Develops curricula that is reflective of evidence-based practice and uses the appropriate methods of teaching to accommodate learning styles and the learning environment
Plans, develops, and evaluates the preceptor program to enhance the orientation process and the retention of staff
Provides leadership to preceptors and serves as a role model through educational programs and ongoing coaching and mentoring
Serves as a facilitator to nursing staff and actively mentors and supports their growth in the profession and clinical practice identifying growth opportunities and educational needs for practicing nurses
Responsible for nursing personnel competencies
Educates nursing personnel on the use of new equipment, supplies, and instruments; coordinates in-service training and workshops for appropriate staff
Ensures proper care in the use and maintenance of equipment and supplies; promotes continuous improvement of workplace safety and environmental practices
Collaborates with the Director of Laboratory to supervise nursing personnel in clinical laboratories where they are taught how to perform fundamental nursing skills
EDUCATION/Certificate/License required:
Bachelor's degree in Nursing, health care management, or other related discipline; Master's degree in Nursing Science is a plus
Licensed and currently registered to practice as a professional nurse in New York State
Current CPR certificate or plan to attend and complete a CPR training course within six (6) months of employment
About Community Healthcare Network
Community Healthcare Network (CHN) is a non-profit organization that provides primary care, behavioral health, dental, and other services to underserved communities in New York City. CHN operates 15 health centers throughout the city and serves over 85,000 patients annually. The organization was founded in 1971 and has since expanded its services to include HIV/AIDS care, women's health, and pediatrics. CHN is committed to providing high-quality, affordable healthcare to all New Yorkers, regardless of their ability to pay.
