The Clinical Quality Improvement Nurse Educator will be responsible for developing and integrating a Population Health focused approach to improving quality of care delivered. This individual will also collaborate with nursing management and staff across departments to assess, plan, develop, implement, facilitate, evaluate, and revise educational programming for all levels of licensed nursing personnel and non-licensed nursing personnel. This role focuses on improving the health status and care for individuals with chronic conditions; potentially complex medical, mental health, and psychosocial issues. Under the direction of the Chief Medical Officer (CMO) and Vice President of Nursing, the Clinical Quality & Improvement & Nursing Educator plays an essential role for managing the development, coordination, implementation and evaluation of quality improvement, staff education throughout CHN.
DUTIES AND RESPONSIBILITIES:CLINICAL QUALITY IMPROVEMENT- Organizes and monitors quality/performance improvement projects for the Medical Affairs and Population Health Departments
- Oversees performance activities and unit specific performance improvement projects to ensure quality and appropriateness of care, patient safety and compliance with regulatory requirements
- Coordinates projects and activities for patient safety, performance improvement projects
- Manages quality dashboards and prepares monthly, quarterly, and annual quality/performance improvement reports to present at various committees
- Provides routine quality/performance improvement orientation to new hires
- Disseminates and interprets quarterly reports and survey reports to all levels of Medical Affairs leadership
- Educates and trains staff as to the quality improvement plan, and their respective responsibilities in carrying out the quality improvement program
- Coordinates and integrates the introduction of quality improvement processes throughout the organization in accordance with the quality plan
- Assists with identifying and developing future goals and activities for the QI program and participates in decisions on priorities and activities
- Participates in audit preparation and coordination
- Works in partnership with both the clinical and operations staff, monitors and evaluates the full spectrum of care and services provided to patients for quality, continuous improvement, and satisfaction
- Assists with developing and/or revising annually the agencies QI/QA program, work plan and annual evaluation
- Actively participates on risk management committee and provides recommendation on prioritization of issues in risk assessment based on level of organizational exposure
NURSING EDUCATION- Assesses, plans, develops, implements, and evaluates comprehensive education programs to meet the orientation and ongoing competency needs and professional development needs of the Nursing Department leadership and staff
- Develops curricula that is reflective of evidence-based practice and uses the appropriate methods of teaching to accommodate learning styles and the learning environment
- Plans, develops, and evaluates the preceptor program to enhance the orientation process and the retention of staff
- Provides leadership to preceptors and serves as a role model through educational programs and ongoing coaching and mentoring
- Serves as a facilitator to nursing staff and actively mentors and supports their growth in the profession and clinical practice identifying growth opportunities and educational needs for practicing nurses
- Responsible for nursing personnel competencies
- Educates nursing personnel on the use of new equipment, supplies, and instruments; coordinates in-service training and workshops for appropriate staff
- Ensures proper care in the use and maintenance of equipment and supplies; promotes continuous improvement of workplace safety and environmental practices
- Collaborates with the Director of Laboratory to supervise nursing personnel in clinical laboratories where they are taught how to perform fundamental nursing skills
EDUCATION/Certificate/License required:- Bachelor's degree in Nursing, health care management, or other related discipline; Master's degree in Nursing Science is a plus
- Licensed and currently registered to practice as a professional nurse in New York State
- Current CPR certificate or plan to attend and complete a CPR training course within six (6) months of employment
