ResponsibilitiesThe
Clinical Quality Improvement Advisor ensures standardization of processes, quality in care and compliance in operational and clinical practice throughout InnovAge and its affiliates.
- Supports the oversight for the provision of care and delivery of services per PACE regulations and performance goals set by the Quality Improvement Program and Quality Work Plan.
- Supports the Infection Control Program by tabulating data and investigating issues as needed. Acts in collaboration with the infection preventionist as a resource for infection and infestation control issues.
- Assists the Director of Quality in developing and maintaining clinical operational policies, procedures and protocols related to quality and compliance.
- Develops and maintains performance improvement projects based on the needs of the quality department as determined by quarterly quality performance measures and compliance audits while adhering to LEAN methodology standards.
- Develops and sustains Plan(s) of Correction that results from identified quality improvement initiatives, surveys and/or other regulatory body audits.
- Develops and implements audits to ensure consistent practice of current policies, procedures and protocols.
- Prepares for and actively participates in all surveys/monitoring audits and ensures that InnovAge and its affiliates are survey-ready.
- Supports and implements quality improvement in assigned areas and as needed.
- Performs pre-operational auditing and promotes smooth transitions from development to implementation.
- Works to integrate standard clinical practice(s) and documentation compliance throughout InnovAge and its affiliates.
- Reports on problem areas that fall outside of regulation, community or professional standards, and performs follow-through to see if issues have been addressed.
- Participates in CMS and State reporting and facilitates work groups within the PACE centers and regional leadership
- Leads Root Cause Analysis activities to support process improvement activities as well as regulatory reporting.
- Prepares center-based teams and leadership for monthly and quarterly collaborative calls with state and CMS regulators.
- Collaborates with compliance team to support clinical quality oversight of community partners, including follow up on incidents and complaints.
- Facilitates and leads local and regional quality meetings in collaboration with PACE center staff and leadership. .
- Participates in collaborative care meetings at PACE centers, including fall teams, wound care teams, Participant Council.
- Leads regional efforts related to participant satisfaction activities at the PACE center.
- Participates in PCMH education, readiness, and accreditation activities.
- Delegates quality activities to Quality Improvement Specialists according to Director of Quality.
- Provides support of quality contracted facilities oversight.
- Provides coverage for Director of Quality when needed.
Other Responsibilities- Demonstrates a commitment to the quality improvement process and the philosophy of continuous improvement; identifies and responds actively and with sensitivity to the needs of all concerned; participates as a team player in all phases of the organization; and is open and responsive to change.
- Communicates and interacts with co-workers and all others in a pleasant and professional manner at all times.
- Maintains strict confidentiality of personnel data, proprietary information, and sensitive materials as required.
- Maximizes cost efficiency and productivity in the use of all resources of the department and organization.
- Attends all required department events, staff meetings, and any other job-related functions. Attends and successfully completes all mandatory trainings.
- Does not communicate with any news media or volunteer business information to other agencies. Directs public relations issues to the appropriate person.
- Does not enter into any contract without approval which commits the organization to any obligation, or which transfers company assets to any outside interests, or which involve expenditures of a capital nature.
- Performs within position and personal limitations and provides information to employees, co-workers, business contacts, and others only as able and appropriate for position.
TRAVEL
Up to 25%.
Work remotely from home, with preferred area Greater Los Angeles and San Bernadino counties for local travel.REQUIRED- State Registered Nurses License
- 3+ years health care experience with an emphasis in geriatrics,
- 3+ years nursing leadership with a background in quality
- Current skill with auditing systems, follow-up for corrections and process improvement for healthcare areas.
- Current knowledge of standards of clinical nursing practice and integration with regulations along with broad knowledge base of health care problems for the frail and elderly.
- Working knowledge of project management, facilitation of work groups, quality improvement, and team meetings.
PREFERRED- Bachelor's degree in nursing from an accredited college/university
- Certification as a Gerontological Nurse
- Lean or Six Sigma
Posted Pay Range$77,400 - $96,800
Additional InformationCompensation DisclaimerThe pay may vary depending on job related factors, such as work location, experience, knowledge, skills, education, certifications, training and internal equity. InnovAge offers a comprehensive benefits package, which includes medical, dental, vision, 401(k) plan with company match, short and long-term disability, life insurance, supplemental life insurance, ADD, flexible spending account, paid time off and company paid holidays.
