*This role will cover Pacific time zone hours.
This job is responsible for completing telephonic patient evaluations and assessments for WellSky's various payer programs.
Key Responsibilities:- Conduct telephonic assessments to determine level of care for patients in adherence with program protocols.
- Participate in solution and program planning meetings to assist in the development of protocols, procedures, and policies.
- Review and analyze patient assessments to identify trends, opportunities, and areas for improvement.
- Schedule and perform telephonic visits, document assessments, and communicate follow-up plans within established timelines.
- Collaborate with internal and external stakeholders to ensure timely and accurate patient visits and address scheduling needs.
- Assist with reporting on program progress, outcomes, and other key performance indicators as required.
- Perform other job duties as assigned.
Required Qualifications:- At least 2-4 years related work experience.
- Bachelor's degree or equivalent work experience.
- Active RN Licensure
- At least 2 years' experience in emergency departments.
Preferred Qualifications:- Experience in acute/ACO/post-acute care facility care coordination, discharge planning, social services, disease management, population health, home health, and/or post-acute care facilities.
Job Expectations:- Willing to work additional or irregular hours as needed.
- Must work in accordance with applicable security policies and procedures to safeguard company and client information.
- Must be able to sit and view a computer screen for extended periods of time.
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Here are some of the exciting benefits full-time teammates are eligible to receive at WellSky:
- Excellent medical with Rx, dental, and vision benefits
- Mental Health support through EAP
- Generous paid time off, plus 13 paid holidays
- 100% vested 401(K) retirement plans
- Educational assistance up to $2500 per year