What You’ll DoThe Clinical Operations Manager works in collaboration with the Operations Manager and other team members to oversee treatment services for their assigned program, ensuring delivery of the highest-quality patient care. As a central partner to both the clinical and operations teams, the Clinical Operations Manager helps create a safe, responsive, and healing environment that allows staff to thrive and patients to feel supported every step of the way. Key responsibilities include:
- Hiring, training, and scheduling clinical and direct care staff
- Developing and implementing a clinical program schedule that provides a structured therapeutic experience for patients
- Supporting the client and family experience and successful patient outcomes through consistent communication and attention to family needs
- Fostering a culture of accountability and excellence by ensuring compliance with all regulatory, licensing, and safety requirements
- Leading monthly all-staff meetings and facilitating treatment team and clinical supervision meetings
- Becoming certified as a CPI (Crisis Prevention Institute) Trainer within your first 30 days, after which you’ll lead and reinforce CPI and deescalation training across assigned teams
What Makes You a Great Fit
- Master’s degree in counseling, psychology, social work, or related field, or enrollment in doctorate program from an accredited or state-approved graduate school (required)
- Board registered (APCC, LAPC, ASW, AMFT, MHCA) or Psychologic Associate in the state in which services are provided (required)
- Licensed or ability to transfer license in Marriage Family Therapy, Counseling, Social Work, or Clinical Psychologist in the state in which services are provided (preferred)
- Minimum two years of relevant clinical experience with adolescents, young adults, and families with mental health, substance use, or co-occurring diagnoses, including one year in a residential treatment setting (preferred)
- At least two years of experience in a supervisory or management role (preferred)
- Compassionate and clear leadership style—you can bring out the best in people and support their development, while also addressing problems quickly and effectively
- A clinical style that aligns with Newport Healthcare’s multidisciplinary, whole-person approach, prioritizing cultural sensitivity and a patient-first mindset
Compensation Range: $97,000- $131,000 annually depending on education and experience.
