5-7 years of experience in healthcare quality and patient safety
Proficient in project/program management and data-driven strategies
Expertise in change management methodologies
Strong communication skills for influencing change
Knowledge of regulatory standards and compliance requirements
Responsibilities
Assess and enhance bedside care using high reliability processes
Conduct root cause analysis and risk assessments to identify safety issues
Utilize performance improvement tools to analyze and improve outcomes
Train staff on quality improvement methodologies and tools
Conduct clinical audits to ensure compliance with care standards
Benefits
Full-time position with a Monday to Friday schedule
Opportunity to work in a dynamic healthcare environment
Engagement in meaningful patient safety and quality improvement initiatives
Professional development through training and education opportunities
Collaboration with multidisciplinary teams to drive improvement efforts
Full Job Description
Position Details
Department: PCH-MAIN | PostTransplant BMT
Location: Phoenix
Shift: Mon-Fri, Days, 8am-5pm
Category: Legal/Risk/Reg Compliance
Posting #: 1072756
Employee Type: Full-Time
Position Summary
This position proactively identifies and improves quality and patient safety practices by affecting care and processes at the bedside/point of care utilizing project/program management and data driven strategies and interventions. Proficient at change management methodologies including team building and facilitation, will building, and communication strategies, assisting in the coordination and aggregation of information for use by unit leadership in its decision making to focus improvement efforts.
Position Duties
Assesses and improves care at the bedside using high reliability processes. • Assesses patient care processes for safety/risk issues using expert understanding of clinical standards of care. • Proficient at communication, able to connect with a variety of staff in a professional manner while influencing change and behavior. • Sets goals for areas of responsibility and works with multidisciplinary groups to attain and sustain improvement. • Maintains connection with the big picture while implementing at the micro level. Uses knowledge of complex adaptive systems thinking taking into account the necessary structures, processes, and organizational landscapes/dynamics impacting successful implementation.
Expertise in Patient Safety and Performance improvement tools. • Utilizes current data sources and seeks new sources to understand complex problems. • Conducts root cause analysis, risk assessments, as well as failure mode analysis as needed. • Creates trends from data collection that reflect current practice and quantifies improvement opportunities. • Integrates large volumes of data and information into a succinct problem definition. • Uses critical thinking, inductive, and deductive reasoning skills to reduce complex issues to realistic/feasible solutions and staging. • Utilizes a variety of Performance Improvement tools: PI, CQI, Lean, rapid cycle improvement to assess, analyze and improve outcomes. • Coaches others to use reliability principles when determining interventions. Designs PDSAs, facilitates PDSA cycles and documents results. • Trains others to utilize QI/Lean tools including but not limited to flow diagrams, modified FMEA and pareto charts.
Leadership expertise with identification of priority areas and goal setting. • Recommends strategic priority areas for the organization based on data and trends. • Works autonomously to identify areas of improvement, create action plans and successfully implement interventions to sustain improvement organization wide using appropriate stakeholders. • Ability to train and educate others on a variety of reliability and performance improvement tools. • Develops processes and infrastructure that is in full compliance with all regulatory requirements. • Expertise on regulatory standards and requirements, able to apply knowledge to a variety of settings across the continuum.
Clinical Quality & Safety Improvement • Clinical Quality Audits - Conducts clinical chart reviews and process audits to evaluate compliance with standards of care, nursing documentation, medication management, patient care plans, and applicable regulatory and organizational requirements. Identifies trends and opportunities for improvement and collaborates with clinical teams to address findings. • Patient Safety Oversight: Participates in the review and investigation of patient safety events, hospital-acquired conditions, adverse events, and near misses. Applies patient safety and quality improvement methodologies, including root cause analysis and other structured review processes, to identify contributing factors, system vulnerabilities, and opportunities for improvement. • Staff Education & Training: Provides education and coaching to nursing staff and other hospital personnel on quality metrics, evidenced based practices, and updated clinical care guidelines • Conducts rounds with nursing staff to evaluate compliance with regulatory, safety and policy requirements. Educates staff in real time on opportunities for improvement • Quality Improvement & Data Analysis: Analyzes clinical quality and patient safety data to identify trends, risks, and opportunities for improvement. Collaborates with clinical leaders and interdisciplinary teams to develop, implement, and evaluate quality improvement initiatives.
Performs miscellaneous job related duties as requested.
About Valley Childrens Hospital
Valley Children's Hospital is a pediatric hospital located in Madera, California. The hospital was founded in 1952 and has since grown to become one of the largest pediatric healthcare networks in the country. Valley Children's Hospital provides a wide range of services, including primary care, specialty care, and emergency care. The hospital is known for its expertise in areas such as neonatology, oncology, and cardiology. Valley Children's Hospital is committed to providing high-quality, family-centered care to children and their families.
