Your Role on the TeamPosition Summary: The Transfer Center RN Coordinator is a key member of the UCI Health Capacity Command Center (CCC), responsible for facilitating safe, timely, and appropriate patient access into and across UCI Health enterprise locations. Serving as a primary point of contact for referring facilities, the Transfer Center RN Coordinator combines strong clinical judgment with exceptional communication and customer service to support a responsive and coordinated transfer experience. The incumbent works in partnership with the CCC Medical Director and interdisciplinary teams to facilitate clinical decision-making, appropriate patient placement, and effective use of system capacity. The role requires knowledge of hospital capabilities and scopes of service, the ability to manage multiple priorities and complex clinical situations, and effective communication across referring and receiving teams. Through clinical expertise, collaboration, and service excellence, the RN Coordinator supports continuity of care and the UCI Health Capacity Command Center's commitment to the right patient, right bed, right location, and right time.
What It Takes to be SuccessfulRequired Qualifications:- Strong knowledge of Joint Commission, CMS, CDPH, and EMTALA requirements
- Must possess the skill, knowledge and ability essential to the successful performance of assigned duties
- Must possess complete understanding of acuity levels for specific patient population especially ICU
- Must demonstrate excellent customer service skills
- Minimum of 5 years recent nursing experience in Adult ICU or Adult ED
- Current California RN license
- Bachelor of Science in Nursing
- Advanced computer literacy and proficiency in MS Office Products (Word, Excel, PowerPoint, Access, Teams, Sharepoint) with the ability to run various reports
- Ability to manage multiple concurrent projects and maintain a work pace appropriate to the workload
- Ability to establish and maintain effective working relationships across the Health System
- Ability to effectively manage high-stress, time-sensitive telephone communications with clinicians, maintain composure and professionalism, and accurately document relevant information and actions in the appropriate systems in a timely manner.
Preferred Qualifications:- Prior Transfer Center Experience
- Previous Case Management experience
- Minimum of 6 months of Transfer Center experience
- Knowledge of University policies and procedures
- Experience with Epic
- CCM, ACM or Case Management credentialing
Licenses and Certifications:- Registered Nurse
- Basic Life Support
- Advanced Cardiac Life Support
Education:Total RewardsWe offer a wealth of benefits to make working at UCI even more rewarding. These benefits may include medical insurance, sick and vacation time, retirement savings plans, and access to a number of discounts and perks. Please utilize the links listed here to learn more about our compensation practices and benefits.
Conditions of Employment:The University of California, Irvine (UCI) seeks to provide a safe and healthy environment for the entire UCI community. As part of this commitment, all applicants who accept an offer of employment must comply with the following conditions of employment:
- Background Check and Live Scan
- Employment Misconduct*
- Legal Right to Work in the United States
- Vaccination Policies
- Smoking and Tobacco Policy
- Drug Free Environment
*Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.
The following additional conditions may apply, some of which are dependent upon business unit or job specific requirements.
- California Child Abuse and Neglect Reporting Act
- E-Verify
- Pre-Placement Health Evaluation
Details of each policy may be reviewed by visiting the following page: https://hr.uci.edu/new-hire/conditions-of-employment.php
Consideration for Work Authorization SponsorshipMust be able to provide proof of work authorization
