Job Title

Clinical Nurse Coordinator

Department

Nursing

FLSA Class

Exempt

Salary Grade

Revised Date

08.09.2026

Position Summary

Collaborates with Admissions, Pharmacy, Client Service Specialists, and other appropriate internal partners to support the safe, effective, and timely admission of patients to NuFactor services. Coordinates patient care activities and nursing schedules for an assigned caseload to promote continuity of care and timely service delivery. Serves as a clinical and operational resource to subcontracted nursing agencies, independent contract nurses, and internal staff.

Essential Functions and Duties

• Serve as a central clinical resource to internal and external staff regarding nursing and clinical matters, including providing telephone-based clinical support after hours and on weekends, as required.

• Collaborate directly with physicians, clinical staff, patients, and families to obtain necessary medical documentation supporting treatment coordination, reimbursement justification, and continuity of care.

• Facilitate the safe and effective transition of patients to home care services by proactively evaluating placement needs and the appropriateness of the patient and home environment.

• Assist with the evaluation, coordination, and ongoing support of home infusion nursing services.

• Support the development, coordination, and management of subcontracted nursing services and independent contract nursing resources.

• Assist in the development, review, and revision of departmental policies and procedures, as needed.

• Review clinical nursing documentation for appropriateness of therapy, patient outcomes, completeness, and adherence to established nursing documentation standards.

• Demonstrate a proactive approach to assigned responsibilities, effectively managing multiple priorities and competing demands.

• Provide appropriate direction and follow-up to help ensure assigned activities remain on track and are completed in a timely manner.

• Participate in on-call schedules, special projects, committees, and other departmental initiatives, as required.

• Maintain current knowledge of industry trends, clinical practices, and applicable therapies through review of relevant literature, completion of continuing education requirements, and participation in in-services, seminars, conferences, and other professional development opportunities.

General Responsibilities:

• Continuously strive to improve processes, service quality to internal and external customers, and employee relations.
• Adheres specifically to all company policies and procedures, Federal and State regulations and laws.
• Display dedication to position responsibilities and achieve assigned goals and objectives.
• Represent the Company in a professional manner and appearance at all times.
• Understand and internalize the Company's purpose; Display loyalty to the Company and its organizational values.
• Display enthusiasm and dedication to learning how to be more effective on the job and share knowledge with others.
• Work effectively with co-workers, internal and external customers and others by sharing ideas in a constructive and positive manner; listen to and objectively consider ideas and suggestions from others; keep commitments; keep others informed of work progress, timetables, and issues; address problems and issues constructively to find mutually acceptable and practical business solutions; address others by name, title, or other respectful identifier, and; respect the diversity of our work force in actions, words, and deeds.
• Comply with the policies and procedures stated in the Injury and Illness Prevention Program by always working in a safe manner and immediately reporting any injury, safety hazard, or program violation.
• Ensure conduct is consistent with all Compliance Program Policies and procedures when engaging in any activity on behalf of the company. Immediately report any concerns or violations.
• Other duties as assigned.

Education, Knowledge, Skills and Experience

Required Education:

• High school diploma or equivalent.
• Completion of an accredited practical nursing or registered nursing program.

Required Knowledge:

• Working knowledge of nursing principles and practices applicable to patient care coordination and home-based services.
• Working knowledge of clinical documentation standards and requirements for complete, accurate, and timely nursing documentation.
• Knowledge of patient care coordination, continuity of care, and the clinical information needed to support treatment planning and reimbursement processes.
• Working knowledge of applicable federal and state requirements governing nursing practice and patient care.
• Knowledge of confidentiality requirements and the appropriate handling of protected health information.

Preferred Knowledge:

• Knowledge of home infusion therapy, including commonly used medications, supplies, and ambulatory infusion pumps.
• Knowledge of clinical care considerations for patients receiving immune globulin, hemophilia-related therapies, or other infusion therapies.
• Familiarity with subcontracted nursing services, independent contract nursing, and coordination of external nursing resources.
• Familiarity with home care operations and the clinical considerations involved in transitioning patients to the home setting.

Required Experience:

• Minimum of three (3) nursing experience.

Preferred Experience:

• Experience providing care to patients receiving hemophilia, immune deficiency, or other infusion therapies.
• Experience in home infusion therapy, including familiarity with infusion medications, supplies, and ambulatory infusion pumps.

Required Skills:

• Strong organizational skills with the ability to manage multiple priorities and maintain timely follow-through.
• Strong attention to detail and demonstrated ability to prioritize work effectively.
• Effective verbal and written communication skills.
• Ability to work independently with limited supervision while collaborating effectively as part of a team.
• Sound decision-making and consistently effective professional judgment.
• Ability to exercise discretion and maintain confidentiality in accordance with HIPAA requirements and applicable privacy standards.
• Intermediate to advanced proficiency in Microsoft Office applications.
• Ability to identify, troubleshoot, and appropriately escalate clinical and equipment-related issues.

Preferred Skills:

• Ability to coordinate patient care activities across multiple internal and external stakeholders.
• Ability to provide clear clinical guidance and direction to nursing resources and internal staff.
• Ability to manage competing priorities in a fast-paced, service-oriented environment.
• Ability to recognize clinical or operational issues requiring escalation and respond appropriately.
• Ability to support effective communication with patients, families, physicians, nursing agencies, and other healthcare partners.

Required Professional Licensure:

• Full, current, and unrestricted license as a Licensed Practical Nurse (LPN) or Registered Nurse (RN) in the state in which the employee resides.

Required Professional Certification:

• If licensed as a Registered Nurse (RN), must obtain Immune Globulin Certified Nurse (IgCN) certification within two (2) years of employment and maintain certification in accordance with applicable renewal requirements.

Physical requirements

Vision, hearing, speech, movements requiring the use of wrists, hands and/or fingers. Must have the ability to view a computer screen for long periods and the ability to sit for extended periods. Must have the ability to work the hours and days required to complete the essential functions of the position, as scheduled. Must have the ability to lift and maneuver items of at least 20 lbs. Must have the ability to travel occasionally. Working condition include normal office setting.

Mental Demands

Learning, thinking, concentration and the ability to work under pressure, particularly during busy times. Must be able to pay close attention to detail and be able to work as a member of a team to ensure excellent customer service. Must have the ability to interact effectively with co-workers and customers, and exercise self-control and diplomacy in customer and employee relations' situations. Must have the ability to exercise discretion as well as appropriate judgments when necessary. Must be proactive in finding solutions

Direct Reports

No

Acknowledgement

The above statements are intended to describe the general nature and level of work being performed by the incumbent assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and/or skills required of all personnel so classified.

The undersigned employee acknowledges receipt of the Job Description for the employee's position and understands the essential functions, responsibilities and qualifications of the position. Furthermore, the employee acknowledges that this Job Description does not include all of the essential functions of this position, and that these essential functions may change as deemed necessary by the manager.

Print Name Signature

Date

To be considered for a position with FFF Enterprises, Inc, applicants must complete and sign the application.

Employee Benefits Available for FFF Enterprises Team Members

Employee benefits include:

• Medical Insurance
• Dental Insurance
• Vision Discount Program
• Vision Insurance Plan
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Dependent Care Flexible Spending Account
• Employee Assistance Program (EAP)
• Group Life and AD&D
• Voluntary Supplemental Life Insurance Plans
• Short Term Disability
• Long Term Disability Income Protection
• 401k Profit Sharing Retirement Plan - Discretionary Match
• Discretionary Bonus
• Supplemental Insurance Plans
• Prepaid Legal/Identity Theft Plan
• Paid Holidays/Vacation/Sick Days
  • Seven (7) Paid Holidays, Two (2) Week Vacation, Five (5) Sick Days, and One (1) Float Day for CA, NC, and TX
    All Other States Receive One Hundred Twenty (120) Hours of PTO
• Tuition Reimbursement Program
• Notary Services
• Employee Referral Bonus
• Vendor Discount Programs
• Corporate Individual Travel Program