Job Summary and QualificationsThe Clinical Nurse Coordinator (CNC) ensures and delivers high quality, patient-centered care and charge nurse duties in the unit/department during the designated shift. In collaboration with other members of the management team, the CNC directs, monitors, and evaluates nursing care in accordance with established policies/procedures, serves as a resource person for staff, and models a commitment to the organization's vision/mission/values to support an unparalleled patient experience and clinical outcomes that contribute to overall departmental performance.
Essential Job Functions:
- Collaborates with a multidisciplinary team to coordinate, evaluate, customize, and deliver high quality, patient-centered care.
- Exercises judgement and provides direction regarding patient care assignments using established policies/procedures.
- Operationalizes evidence-based practices to enhance patient safety and quality outcomes.
- Supports the achievement of internal/external benchmarks, accreditations, and designations.
- Ensures compliance with all policies, procedures, and regulatory standards.
- Ensures equipment maintenance is performed regularly and according to regulatory and/or accreditation standards.
- Assists with admission and discharge processes to ensure efficient throughput and high quality, patient-centered care.
- Participates in the ongoing assessment of the quality of patient care services provided in the unit, in collaboration with other members of the management team.
- Collects comprehensive data pertinent to the patients' needs and situation.
- Triages the patient utilizing age, developmentally appropriate and culturally sensitive practices to prioritize and optimize patient flow, expediting those who require immediate care.
- Analyzes assessment data to determine diagnosis or issues, identifies expected outcomes, plans care, implements and evaluates progress toward the attainment of the expected outcomes.
- Communicates effectively and collaborates with patients, families and others in the conduct of nursing practice.
- Demonstrates competency in EMTALA regulations.
- Practices ethically and in an environmentally safe and healthy manner.
- Reflects core values when interacting with co-workers, patients, family members, and others in the community to foster an environment where employees are engaged and where patient care is unparalleled.
- Ensures compliance with evidence-based practices that enhance patient experience and customer service.
- Collaborates with subject matter experts and other leaders to create an environment of teamwork that supports improved outcomes and service.
- Supports a patient-first philosophy and engages in service recovery when necessary.
- Leads in a way that inspires commitment to the vision/mission/values of the organization.
- Supports the efforts of the facility to improve engagement by operationalizing current nursing strategies, including employee rounding, hourly rounds, and other initiatives.
- Functions as a resource person for staff members. Provides coaching, feedback, and training to improve performance and engagement.
- Provides recommendations related to interviewing, selecting, and training new staff. Recommends and implements courses of action, including training and development, conflict resolution, personnel policy compliance, completion of performance evaluations, and/or disciplinary actions to ensure a competitively superior organization.
- Resolves and/or channels employee grievances, disputes, or concerns according to appropriate procedures. Escalates issues as needed.
- Supports physician partnerships.
- Represents the organization positively within the community; participates in company-supported community/patient events and in-services.
- Serves as the charge nurse for the unit, scheduling staff and managing all practical aspects of staff labor in accordance with patient care needs and established productivity guidelines.
- Supports proper inventory control and assists with managing supplies and equipment.
- Performs other duties as assigned.
- Practices and adheres to the "Code of Conduct" and "Mission and Value Statement."
What Qualifications you will need:
- Associate Degree in Nursing or RN Diploma Required
- Bachelor's Degree in Nursing Preferred
- 1+ years applicable experience Required
