Opportunity OverviewWe have an immediate opening for a
Clinical Manager to join our team at
Reproductive Science Center of the San Francisco Bay Area in
Menlo Park, California and San Mateo, California.- Schedule: Monday through Friday, from 7:00 AM to 4:00 PM, with occasional flexibility to support clinic operating hours
- Compensation: $130,000 to $175,000 per year (commensurate with experience)
This role provides the opportunity to grow within a nationally respected organization while remaining closely connected to the patients and teams you support every day.
How You'll ContributeAt US Fertility, collaboration is fundamental to how we work. There is undeniable strength in numbers-and support is always within reach. Whether collaborating with more than
200 highly respected physicians nationwide or partnering with colleagues who are passionate about solving meaningful problems, you'll be surrounded by a team committed to shared success.
In this role, the
Clinical Manager will:
- Provide leadership, management, and direction for two assigned clinic locations across all areas of local operations, including staffing, employee supervision, training and development, patient satisfaction, quality assurance, financial integrity of assigned sites, and facility appearance and maintenance
- Directly supervise front office, back office, clinical support, and administrative staff at assigned locations
- Own site-level operating performance, including labor management, productivity, expense control, and contribution to practice financial goals; participate in annual budgeting and monthly business reviews for assigned sites
- Serve as the primary operational partner to the physicians practicing at assigned sites, translating physician and practice priorities into site-level execution
- Standardize workflows, policies, and patient-experience practices across assigned sites and in alignment with practice-wide and US Fertility standards
- Monitor patient flow, scheduling capacity, and program operations across sites and implement improvements that increase access, throughput, and patient satisfaction
- Oversee clinical staffing schedules to ensure appropriate coverage, including weekends, holidays, and the after-hours RN on-call rotation; assist with resolution of scheduling issues
- Support the development and implementation of staff and patient education programs
- Lead recruitment, onboarding, performance management, coaching, and succession planning for assigned teams; set goals for staff and motivate teams to accomplish them
- Responsible for oversight of EMR templates for clinics under management
- Ensure compliance with Company policies, regulatory requirements, and accreditation standards; partner with Quality and Compliance to address findings and drive corrective action
- Assist with processing and documenting patient and program incidents; actively participate in QA and CQI processes and work with site teams to correct deficiencies and improve processes
- Lead or sponsor cross-site projects and change initiatives, including system implementations, new service lines, and practice growth efforts
- Work in close collaboration with the Executive Director, Clinical Director, and other members of the management team to promote open communication, ensure the delivery of the highest quality care to all patients, and facilitate revenue growth for the Practice
- Serve as an escalation point for complex patient, staff, and operational issues; serve as backup and support to site leadership as needed
What You'll BringWe're looking for professionals who bring both technical skill and a deep sense of responsibility to the care experience-individuals who thrive in environments where excellence, empathy, and accountability matter.
Qualifications and Skills Include:- Bachelor's degree in business administration, healthcare administration, nursing, or other relevant field required; Master's degree (MBA, MHA) preferred. Additional years of relevant experience beyond that required may be substituted for higher education.
- Minimum of three (3) years of progressive healthcare operations experience, including at least two (2) years managing staff; ambulatory, multi-site, women's health, or fertility experience strongly preferred
- Demonstrated success managing multiple locations or teams and building consistent, scalable operations across sites
- Financial acumen and prior experience developing and managing budgets, interpreting P&L and productivity reports, and driving expense and labor management
- Experience partnering directly with physicians in a physician-owned or physician-led practice environment
- Strong computer proficiency, including MS Office Suite; experience with practice management and electronic health record systems preferred
- Ability to lead as part of a multi-disciplinary team and promote team building across sites
- High bias for action and thoroughness, strong judgment, and the ability to cultivate a high level of team synergy
- Ability to travel regularly between assigned Bay Area locations
More important than any single credential, however, is the right person. Team members who are most successful at US Fertility embrace our mission, live our values, and remain committed to continuous improvement-for themselves, their colleagues, and the patients we serve.
What We OfferUS Fertility is proud to provide a
competitive, comprehensive benefits package designed to support our team members-professionally and personally-across all employment types.
Full-Time Employees (30+ hours/week)- Medical, dental, and vision insurance
- 401(k) with company match
- Tuition assistance and professional development support
- Performance-based bonus opportunities
- Generous paid time off, paid holidays, and paid parental leave
- Life and disability benefits
- Fertility Discount Program
- Employee wellness and recognition programs
Part-Time Employees- 401(k) with company match
- Performance-based bonus opportunities
- Employee wellness and recognition programs
Per Diem Employees- 401(k) with company match
- Employee wellness and recognition programs
