Job DescriptionRequisition Number: Position: Clinical Manager, Birthing Services
Status: Full-Time
Number of Vacancies: 1
Department: Women's & Children's Health Program
Role Level: MG 14 $121,600.00 - $182,300.00 (salary band placement commensurate with experience)
Posted: Tuesday November 3, 2026 -Tuesday November 17, 2026 @ 11:59pm EST
Deadline: Tuesday November 17 2026 @ 11:59pm EST
The OpportunityReporting to the Director, Women's and Children's Health Program, the Patient Care Manager provides strategic and operational leadership for Birthing Services. The Manager is accountable for quality, patient safety, clinical operations, people, financial stewardship, and the timely delivery of Program priorities and measurable results.
A visible and collaborative leader, the Manager creates clarity, builds trust, and supports teams in a fast-paced, high-volume environment. Working with physicians, midwives, nurses, patients, families, and system partners, they strengthen teamwork, respond to emerging pressures, and use data and evidence to improve care, experience, and outcomes.
The successful candidate is a values-driven leader who combines empathy and sound judgment with operational discipline and accountability. They translate strategy into action, engage others through change, and foster an inclusive culture in which people are supported to perform at their best and deliver on shared commitments.
Leadership ResponsibilitiesQuality, Safety and Operational Excellence- Provides visible leadership for quality, patient safety, clinical practice, and day-to-day operations in Birthing Services.
- Partners with patients and families to strengthen patient- and family-centered care and improve the care experience.
- Identifies and responds to quality and risk issues, leading improvement initiatives through resolution.
- Uses performance data and evidence to guide decisions, monitor progress, and improve outcomes.
Financial Stewardship- Manages budgets, resources, and performance analytics responsibly to support operational priorities and program sustainability.
People and Culture- Builds an engaged, high-performing team through coaching, development, recognition, and clear expectations.
- Partners with Human Resources on workforce planning, retention, attendance, and performance while fostering an inclusive culture of trust and accountability.
Strategy, Partnerships and Change- Strengthens collaboration across the interprofessional team and with community and regional partners.
- Leads service planning and operational readiness for the SHAH Family Hospital for Women's and Children's Health.
- Guides teams through change and advances the Program's research, innovation, and education priorities.
Qualifications- Baccalaureate degree in Nursing and current registration with the College of Nurses of Ontario
- Master's degree in a health-related field
- Minimum 3-5 years of health care leadership experience
- Minimum five years of clinical experience in a Women's and Children's Health Program, preferably birthing services
- Strong business, financial, project-management, negotiation, and problem-solving skills
- Knowledge of relevant legislation, standards, and best-practice guidelines
- Ability to lead through change and prioritize in a fast-paced environment
- Excellent communication, relationship-building, and team-leadership skills
- Experience leading large-scale change
- Excellent performance and attendance record
Internal employees who meet the qualifications and have been in their current position for at least six months are encouraged to apply.
