Clinical Manager, Behavioral Health

What We Are Looking For

The Behavioral Health Clinical Manager monitors staff productivity while auditing for completeness, accuracy, and high-quality patient care. Assists the Director of Behavioral Health to monitor clinical staff productivity and caseloads to ensure that objectives and departmental goals are met. Responsible for payroll completion of licensed clinical behavioral health staff. The Behavioral Health Clinical Manager will be responsible for onboarding new clinical behavioral health staff and will participate in other employee evaluations and follow through on discipline issues. Will also be responsible for other administrative duties as designated by the Director and Executive Medical Director of Behavioral Health. As a licensed provider, they will provide high-quality direct patient care including the identification, assessment, and treatment of various mental, emotional, social, and behavioral health disorders. In addition, the clinician may provide direct patient care and consultation within the primary care clinic as part of integrated primary Care.

Schedule: 5 Days per week, 8 Hours per day, Monday - Friday, 7:30am-4:30, 1 hour lunch Location: SBC Clinic, San Bernardino, CA

ESSENTIAL FUNCTIONS AND DELIVERABLES

• Provide daily program oversight for clinical behavioral health staff at SBC, Norton, and/or Satellite locations under the direction of the Behavioral Health Director.
• Assure compliance and efficiency daily; provide guidance, support, and training to new and existing staff.
• Directly responsible for clinic quality improvement projects; develop standards of care and evaluate the quality of care of behavioral health services delivered.
• Provide high-quality of care by adhering to departmental procedures and standards; recommend new methods or processes to improve quality, efficiency, and effectiveness.
• Maintain effective communication with various stakeholders, including associates, medical providers, referring physicians, billing/financial staff, and outside community agencies.
• Demonstrate positive interpersonal relations; be culturally sensitive and respect diversity.
• Exhibit critical thinking and problem-solving skills; go above and beyond the job description to find solutions.
• Perform administrative tasks such as payroll approval, auditing patient and departmental records, facilitating meetings, and serving as a point of contact for provider and patient concerns.
• Coordinate with patient access for scheduling and building provider templates.
• Conduct interviews for new Behavioral Health candidates as requested.
• Maintain a minimum half case load; provide individual, family, or group psychotherapy to patients with varied mental, behavioral, and substance use needs.
• Identify and address psychosocial/psychiatric/mental health barriers.
• Coordinate with healthcare providers to ensure comprehensive care.
• Facilitate referral to specialty services as needed and provide crisis intervention and risk assessment.
• Maintain accurate and timely records of patient care activities and complete all required clinical and billing documentation via EHR.
• Attend regularly scheduled meetings and participate in Systematic Case Reviews.
• Meet productivity standards as set forth by department and program administration.
• Supervise Behavioral Health students as necessary.
• Travel to other clinics as necessary; must have a reliable vehicle, valid driver's license, and auto insurance.

QUALIFICATIONS:

• Education: Master's in Social Work (or closely related field) or Clinical Psychology required. Doctoral degree (Psy.D. or Ph.D.) in Clinical Psychology from an APA (American Psychological Association) accredited program and completion of an APA accredited internship required.
• Licensure/Certification: Must have an active and unrestricted license as a mental health provider issued by the California Board of Behavioral Sciences or California Board of Psychology as a Licensed Clinical Social Worker (LCSW) or Licensed Marriage and Family Therapist (LMFT), Psychologist (Psy.D. or Ph.D). Valid California driver's license, and auto insurance.
• Experience: 5+ years' experience in a clinical setting as a licensed provider is required. 2+ years' supervisory experience is required. Community clinic experience is preferred. As a requirement of this position, you must receive EPIC certification for the module you have been hired into.
• Essential Technical/Motor Skills: The ability to use a computer on a routine basis and complete required documentation. Use of word processor, spread sheets and internet. Ability to transition to Electronic Health Records.
• Interpersonal Skills: The ability to communicate positively and effectively with all staff in a multidisciplinary environment. Ability to conduct meetings and present in a public forum. Strong interpersonal relations skills. Fluency in English and Spanish preferred. Ability to maintain a professional attitude in difficult situations and communicate effectively. Understands needs of clinic and works well in a team environment.
• Essential Mental Abilities: Must have critical thinking for comprehensive treatment planning, empathy for building therapeutic rapport, cultural competence for engaging diverse populations, emotional intelligence for effective communication, adaptability for navigating complex environments, and strong communication skills for collaboration with interdisciplinary teams. Together, these abilities empower clinicians to provide compassionate, culturally responsive, and evidence-based care, promoting holistic well-being and positive patient outcomes.
• Work Eligibility: Must be legally authorized to work in the United States on a full-time basis. Must not now or in the future require sponsorship for employment visas.

Full Benefits Package!

Industry Leading PTO Accrual (accrued per pay period) | Sick Leave | Paid Holidays | Paid Jury Duty, Bereavement | SAC Health Covers approximately 85% of Team Member health premium costs (may vary w/benefit plan selection) | Retirement - up to 8% employer contribution | Continuing Education and Learning Benefits | Annual Mission Trip and much more!