Jackson Memorial Hospital
Department: Jackson Memorial Hospital - Transfusion Services
Address: 1611 NW 12th Ave, Miami, Florida, 33136
Shift details: Full-Time, Days
Miami, FL | Full-Time Transfusion Services
Summary
The Clinical Lab Manager manages the human and material resources to deliver laboratory outcomes that represent the philosophy of quality and excellence. This position will have a significant role in the administration or preparation of the departments or the organization's budget.
Responsibilities
- Reviews and updates work area procedure manuals on an annual basis.
- Assures completion and presentation of employee performance evaluations on or before due dates.
- Offers innovative approaches in striving to improve the performance and environment of the work area.
- Maintains communication with supervisors and subordinates on a scheduled as well as non-scheduled basis.
- Assures equipment upkeep as well as proper inventory of supplies.
- Conducts staff meetings regularly for the purpose of information dissemination, problem solving, coordination of activities, and feedback.
- Assesses laboratory adherence to established turn around time, and reporting times on a monthly basis and as specific problems arise, and takes corrective action as appropriate.
- Reviews Quality Control for work performed, documents problems as well as corrective action.
- Recommends and assists in the implementation of new equipment and test methodologies for the department.
- Acts on recommendations for improvement.
- Monitors ongoing service indicators to identify and correct poor performance and service.
- Provides initial departmental orientation and job training to confirm staff members' abilities to fulfill job expectations.
- Motivates staff and fosters an atmosphere of teamwork.
- Reviews and edits employee payroll promptly and accurately.
- Knows current requirements and standards of all licensing and accreditation agencies and incorporates these into the laboratory operating structure.
- Prepares and submits applications, surveys, reports, records, forms, and renewal questionnaires which precede inspections as necessary for maintenance and renewal of licensure and/or accreditation.
- Maintains complete files on all correspondence.
- Prepares for and assists agency inspectors in conducting all on-site inspections.
- Coordinates IT tickets generated by the laboratory supervisors with JHS IT department to ensure tickets are completed timely.
- Demonstrates knowledge with project management to leading lab IT meetings and projects.
- Takes lead with ensuring all JHS labs complete test validation as outlined in the protocols.
- Creates validation checklists for all new tests and modification to existing tests Ability to work with different lab middleware systems to lead implementation and ongoing maintenance.
- Serves as support liaison to central JHS IT to facilitate completion of lab IT projects.
- Works with decision support to create performance analytics reports for lab directors and supervisors.
- Maintains CAP LIS policies and procedures (Medialab).
- Assists with training new staff in the operation of lab computer systems.
- Reviews and manages the reference lab interfaces and ensure requests are made timely for modification to existing tests.
- Performs all other related job duties as assigned.
Experience
- Generally requires 5 to 7 years of related experience. Management experience is required.
Education
- Bachelor's degree in related field is required
Skill
- Ability to analyze, organize and prioritize work accurately while meeting multiple deadlines.
- Ability to communicate effectively in both oral and written form.
- Ability to handle difficult and stressful situations with critical thinking and professional composure.
- Ability to understand and follow instructions.
- Ability to exercise sound and independent judgment.
- Knowledge and skill in use of job appropriate technology and software applications.
Credentials
Valid license or certification is required as needed, based on the job or specialty.
