Summary of Position:
The Clinical Informaticist RN integrates nursing science with health information technology to improve the safety, quality, and efficiency of patient care across multiple healthcare systems. This position serves as a vital liaison between nursing and clinical staff and the Information Systems department translating clinical workflow needs into system requirements and supporting adoption of electronic solutions across the systems. The Clinical Informaticist RN owns the organization side responsibilities of workflow analysis, requirements definitions, change request specification, testing, training coordination. This position represents the Barton Healthcare System (Barton, BHC MSO and Carson Valley Health) clinical needs as it relates to the electronic health record build. This position functions as a subject matter expert that collaborates with our interface, data and reporting teams.
Qualifications
Education:
• Bachelor's Degree in Nursing and 3 years of RN experience
• Master's in Nursing Informatics preferred.
Experience:
• Minimum of three (3) years recent direct clinical nursing experience required.
• Demonstrated experience using an electronic health record in a clinical role, with a working understanding of inpatient documentation workflows.
• Experience participating in system implementation, upgrade, or optimization projects, or equivalent exposure to the systems development lifecycle (SDLC).
• Prior experience in nursing informatics, clinical analyst, super user or credentialled trainer role preferred.
• Experience working within a community connect or shared instance EHR environment preferred.
Knowledge/Skills/Abilities:
• Knowledge in fundamentals of hospital organization, management techniques, Joint Commission, HIPAA and Title 22 requirements; Demonstrated ability to research complex regulatory requirements.
• Medical terminology and understanding of clinical documentation workflows is critical.
• Ability to conduct current state and future state workflow analysis and to document workflows and requirements clearly, including with process mapping tools such as Visio or equivalent.
• Ability to write clear, complete requirements and change requests suitable for submission to external application build team, and to track and validate delivery.
• Ability to develop and execute test scripts reflecting real clinical workflows and to coordinate end-user testing with clinical departments.
• Understanding of change management principles and adult learning methods as applied to clinical staff adoption of technology.
• Strong analytical, critical thinking and problem solving skills; knowledge of fundamental project management processes, SDLC, ITSM and/or ITIL methodologies.
• Excellent oral, written and presentation skills; ability to communicate effectively with bedside staff, physicians, IS analysts, nursing leadership and executive leadership.
• Demonstrated ability to manage multiple priorities, work independently, and collaborate across departments and campuses.
• Familiarity with process improvement methodologies such as Lean or PDSA preferred.
• Proficiency with Microsoft Office applications
Certifications/Licensure:
• Certified in EpicCare Ambulatory, EpicCare Inpatient (Preferred)
• ANCC Informatics Nursing Certification (NI-BV), CAHIMS or CPHIMS (Preferred)
• Valid Driver's license (Required)
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is frequently required to walk, stand, sit, and talk or hear.
• The employee is occasionally required to use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms.
• The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl.
• Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus.
• The employee must occasionally lift and/or move up to 25 pounds.
Working Conditions
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Normal office environment. The noise level in the work environment is usually quiet to moderate while in the office.
• Occasional travel to various health system locations.
Essential Functions
1. Provides consistently exceptional care at all times.
2. Leads the identification, analysis, and design of consistent clinical documentation workflows and content with nursing and interdisciplinary stakeholders, promoting standardization and evidence based practice.
3. Conducts current state and future state workflow analysis for ClinDoc and related clinical processes; documents findings and recommends system process changes.
4. Translates clinical needs into clear, complete requirements and change requests for submission to the host organization's application teams; track requests through delivery and validates outcomes.
5. Assesses proposed system changes, upgrades, and release notes for clinical impact and communicates implication's to affected departments.
6. Develops and execute test scripts reflecting real clinical workflows for new functionality, upgrades, enhancements and quarterly releases; coordinates end user testing with clinical departments.
7. Identifies and prioritizes optimization opportunities that reduce documentation burden, improve usability and support regulatory and quality requirements; participates in the review and prioritization of clinical change requests within the IS governance process.
8. Partners with clinical education to develop workflow based training materials, tip sheets, and job aids, and assists in delivering training for new functionality and system changes.
9. Serves as a change agent, applying change management practices to prepare clinical staff for system changes and to sustain adoption; establishes feedback channels that elevate the voice of bedside nurses and care team members into system design decisions.
10. Provides first-tier clinical application support for nursing, triaging issues, resolving workflow questions and escalating system defects to IS analysts or host organization as appropriate.
11. Supports nursing quality, patient safety, and regulatory initiatives by ensuring documentation workflows capture required discrete data accurately and consistently; collaborates with the IS Reporting & Data team to define nursing documentation data needs and validate report logic against clinical practice.
12. Assists with clinical audit and forensic review requests as directed by leadership.
13. Serves on clinical and IS committees and workgroups as the nursing informatics representative.
14. Demonstrates level of integrity and trust, capable of maintaining confidential information.
15. Demonstrates ability in critical thinking, analysis and problem solving skills
Understand fundamentals of project management, SLDC, ITSM, and ITIL process methodologies.
16. Demonstrates ability to perform in a team environment, utilize effective team relationship skills and interact at all levels of the organization.
17. Demonstrates customer service focus, ability to self-motivate, self-direct and balance competing priorities.
18. Conducts regular unit rounding and workflow observation.
19. Responds to the needs of the department by performing other duties, as necessary.
