Clinical Director - Behavioral Health Crisis ServicesHeritage Behavioral Health Center - Decatur, Illinois Full-Time | Clinical Leadership | Monday-Friday, Standard Business Hours
$75,000-$98,000/Year, DOE | Up to $10,000 Sign-On Bonus | 26 Paid Days Off/Year | Student Loan Forgiveness EligibleWhat makes this role stand out:- Pay: $75,000-$98,000/year, depending on education and experience
- Sign-on bonus: $5,000 for a 1-year commitment, or $10,000 for a 2-year commitment
- Schedule: Typically 8:00 am-5:00 pm, Monday-Friday - not overnight shifts - with rotating on-call availability for higher-level crisis consultation
- Time off: 26 paid Wellness Days per year (every other Friday off), plus separate vacation, sick, and personal leave
- Loan forgiveness: Heritage is a National Health Service Corps (NHSC) site, making LCPC, LCSW, LMFT, LPC, MD, APN, RN, CADC, and LSW staff eligible for federal student loan forgiveness
- Flexible licensure path: open to candidates working toward full clinical licensure who bring strong crisis and supervisory experience
About the RoleAs Clinical Director, you'll provide clinical and operational leadership over four high-impact behavioral health crisis programs:
- 24/7 Crisis Response Call Center
- 24/7 Behavioral Health Urgent Care & Crisis Observation
- 24/7 Mobile Crisis Response Team
- Same-day Access to Care / intake services
This is a leadership and oversight position, not a direct crisis-shift role - you'll manage Program Managers and the staff who cover those 24/7 programs, stepping into direct client care only during periods of high demand or staffing shortages.
Key ResponsibilitiesLeadership & Program Oversight- Supervise and guide Program Managers overseeing crisis services and access to care
- Lead programs operating 24/7/365, ensuring high-quality, person-centered response
- Step in with direct client care as needed during periods of high demand or staffing shortages
Operational Excellence & Compliance- Optimize workflows across crisis and access programs for timely engagement, assessment, and linkage to care
- Ensure all clinical activities meet state and federal regulatory requirements for behavioral health and substance use programs
- Operationalize programs for high-quality service delivery and fiscal sustainability
Staff Development & Training- Participate in hiring, onboarding, and mentoring new staff
- Train staff on assessments, crisis counseling, case management, and discharge planning
- Lead clinical case reviews and support continuous quality improvement
Collaboration & Community Engagement- Build strong relationships with referral sources, community providers, hospitals, and first responders
- Strengthen internal collaboration across clinical departments for coordinated treatment planning
- Participate in community events, coalitions, and statewide crisis system of care learning communities
What You Bring- Strong ability to engage individuals in behavioral health treatment
- Leadership experience in programs operating 24/7/365
- Comfort working in fast-paced, evolving environments
- Working knowledge of behavioral health diagnoses and the DSM-5
- Understanding of psychiatric, substance use, medical, and community resources
- Ability to navigate and train staff in electronic health records
- Strong communication, decision-making, and problem-solving skills
- Comfort with ambiguity and change
Education & Experience- Master's degree in Social Work, Counseling, Psychology, or a related human services field (required)
- Licensure as a Licensed Social Worker (LSW), Licensed Professional Counselor (LPC), Licensed Clinical Social Worker (LCSW), Licensed Clinical Professional Counselor (LCPC), or Licensed Marriage and Family Therapist (LMFT) - or actively working toward one of these
- Full clinical licensure (LCSW, LCPC, or LMFT) is a plus but not required; we're flexible on licensure level for the right candidate with strong crisis and supervisory experience
- Previous experience in crisis services, case management, or clinical/administrative supervision
- Valid driver's license, reliable transportation, and proof of auto insurance required
Additional Benefits- Generous vacation, sick, and personal leave; paid holidays
- Health, dental, vision, FSA (health & dependent care), and supplemental life insurance, with a substantial agency contribution to the health plan
- Agency-provided life insurance and short-term disability
- 401(k) and Roth retirement plans
- Health club / fitness reimbursement
- Employee Assistance Program
- Continuing education opportunities and tuition assistance program
Join Our MissionIf you're a behavioral health leader - whether your background is as a Program Director, Clinical Supervisor, Crisis Services Manager, or licensed clinician ready to step into management - and you want real influence over how your community responds to its hardest moments, with a Monday-Friday schedule and benefits built to sustain a long career, we'd love to hear from you.
