OverviewJob Summary
The Director of Clinical Services directs, manages, and coordinates the clinical and case management aspects of alcohol & substance use disorder treatment services at AdCare Rhode Island’s inpatient and outpatient programs.
Duties and Responsibilities:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Follows the philosophy of treatment by working with all directors on a written plan for professional services.
- Oversees the coordination and implementation of all clinical programming.
- Develops and monitors with the Director of Quality Assurance appropriate policies and procedures as required by AdCare RI, state and federal authorities and The Joint Commission.
- Monitors appropriateness of admissions and continuing treatment.
- Develops mechanisms for clinical supervision of staff.
- Monitors effectiveness of treatment services through Performance Improvement, quality initiatives and patient follow-up/Friends of AdCare activities.
- Ensures that clinical services are compliant with The Joint Commission and all state and federal licensing standards.
- Assists directors in the resolution of problems as they relate to clinical efficacy, workforce readiness, policies, and procedures.
- Attends and participates in regular and/or monthly meetings to include Leadership, medical/CME, case conferences, UR, case management/discharge planning and admissions (first contact).
- Supervises and consults on aspects of billing including authorizations, reviews, and appeals.
- Prepares or assists directors in the preparation of budgets as it applies to treatment goals, clinical staffing, and patient needs.
- Provides direct oversight of activity of staff and clinical care to patients.
- Provides weekly group and monthly individual supervision of counseling staff and conducts staff meetings.
- Conducts competency assessments on counselors
- Conducts chart review; signs off as clinical supervisor
- Collaborates with treatment team on patient care needs
- Responsible for the hiring, orienting, coaching, retention, and performance management of clinical staff; ensures on-going training including mandatory annual in-services.
- Provide trainings on clinical interventions and theoretical perspectives
- Creates, maintains, and communicates effectively employee schedules
- Approves timesheets and monitors overtime; takes appropriate steps to correct payroll abuses
- Maintains current knowledge of HR policy and procedure and acts as a resource to staff
- Responsible for writing, reviewing, and updating policy and procedure manuals and patient documents
- Actively participates in the preparation for Licensing and Joint renewals
- Member of the Performance Improvement and Client Evaluation Committees
- Participates in the preparation of well-planned annual department budgets including supplies and human resources; provides analytical understanding for monthly variances; provides pre-emptive information to Executive Director should an irregularity be anticipated (i.e. an unexpected expense)
- Responsible for driving the AdCare RI culture through values and the Standards of Excellence to ensure quality client care
- On call for clinical questions/issues
- Oversees and coordinates clinical and discharge planning updates with referral sources.
- Responds to increases in workload and appropriately delegates administrative responsibilities to directors.
- Other duties as assigned
Qualifications
Education/ Experience:
- Master’s degree in a clinical specialty required.
- Independent License (LICSW, LMHC, LMFT, etc.) preferred and LCDP required.
- A minimum of three (3) years in an administrative leadership role in the behavioral healthcare or healthcare industry.
- Works closely with CEO to provide clinical leadership, direction, and coordination throughout a statewide substance use disorder treatment continuum.
- Knowledge of federal, state and Joint Commission regulatory requirements.
- Strategic thinker, possessing strong planning skills.
- Professional, supportive, collaborative leadership style. Exceptional written, verbal and listening skills.
- Demonstrated skills in communication, problem solving, making sound decisions, completing tasks timely, delegating and follow-up.
- Models professionalism, collaborative efforts, and teamwork.
- Working knowledge of Microsoft Word, Excel, Outlook, and Google Enterprise equivalents.
Physical Requirements
- Prolonged sitting at a desk
- Must be able to lift 15 pounds at a time
Certifications and Licenses:
- Independent License (LICSW, LMHC, LMFT, etc.) preferred and LCDP required.
Supervisory Responsibility:
Receives general supervision within a framework of strong collaboration with CEO. Works from broad policies and/or general directives sharing information necessary for the development and maintenance of clinical, workforce and operational priorities. Establishes procedures, performance standards and
interprets policy, referring to the CEO when interpretations of departmental policies, programs and expenditures are thought necessary. Moderate to high degree of flexibility.