Position Summary Provides general support to the sales staff, new product introduction and training to customers and employees. Frequent travel - must be located near a major airport.
Essential Duties and ResponsibilitiesTechnical- Provides applications training on Dornier MedTech equipment to physicians, radiologic technologists, nurses, and hospital staff.
- Assists with writing and editing of training documents.
- Provides clinical expertise during demos, customer site-visits and trade shows.
- Periodic Beta testing and product development projects as assigned.
- Must be able to work independently and under minimal supervision.
Administrative- Provide customer feedback regarding equipment performance and safety issues.
- Generate reports to document efficacy of treatments and customer support activities.
- Responsible for keeping travel expenses and associated reporting within established Dornier guidelines.
Travel- Frequent domestic and occasional international travel required.
Developmental- Provide training to new Clinical Application Specialists and mentor in technical and job specific skills for a period of time as determined by management.
Job RequirementsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Qualifications- Bachelor's degree (B. A.) in science/medical technology and three to five years lithotripsy experience and/or training; or equivalent combination of education and experience.
- Must have valid passport or ability to obtain passport.
- Must be a member in good standing with The American Registry of Radiologic Technologists (ARRT) and hold current license as a Radiologic Technician.
Experience- Strong medical imaging background required.
- Ultrasound background, expert knowledge of the urology field, and extensive knowledge of operating room procedures are preferred.
