Full Job Description
Job Description
Primary Function of Position
The Clinical Applications Engineer (CAE) reports to the Manager of Clinical Applications Engineering. The
CAE plays a critical role in the early adoption of new technology, expanding access to robotic minimally
invasive care. This individual will be primarily focused on building and supporting early users through their
system learning curve and provide technical expertise on the system as applicable during clinical
procedures. They will play a crucial role in transitioning users from their initial training to proficiency with
the system and its use. They will also be responsible for providing guidance and perspective to design
engineering about system usage nuances within the market they serve.
Essential Job Duties
• Provide procedural support to new robotic system sites to promote safety and effective
progression
• Collaborate with global Clinical Applications Engineering and Endoluminal Sales to support new
users through their early learning curve
• Provide expert clinical product and technical assistance and training to physicians and clinical
staff on the effective use of Intuitive's equipment during clinical procedures
• Identify key areas of concern for clinical users for procedure adoption and collaborate with
training and development partners to evaluate and address them
• Drive collaboration and maintain consistent, open lines of communication across the assigned
responsibilities with the global Clinical Applications Engineering team as well as the development
teams.
• Collaborate with peers and development engineering partners to develop and share best
practices and product feedback
• Stay current on company products instructions for use (IFU), best practices and technical
troubleshooting, as well as relevant scientific clinical literature and new product information
• Prioritize and appropriately respond to requests in a high-stress
environment.
Qualifications
Required Skills and Experience
• A minimum of 2 years of technical or clinical experience in healthcare
• Experience navigating hospitals and supporting procedures required
• Self-starter who performs well with autonomy and can be flexible in a dynamic work
environment
• Problem solver who can maintain composure and think critically in high pressure environments
• Highly collaborative and works well in a remote team environment
• Effective communication skills including oral, written and interpersonal. Strong situational
awareness
• Experience working with highly complex technical systems and/or working in a critical patient
care setting with physicians and support staff
• Ability to seek out and process large amounts of data to translate information into actionable
insights
• Desire to learn and build new skills
• Ability to travel up to 70%, located near a major airline/rail hub, and ability to work nights and
weekends as needed
• Ability to independently prioritize and manage travel logistics, and complete associated
administrative tasks in a timely manner
• Ability to travel on a moment's notice and support cases across varying geographies; comfortable
booking and utilizing all forms of travel
Required Education and Training
• Bachelor's degree in biomedical engineering or in healthcare-based field
Working Conditions
Additional Information
Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.
We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target base compensation ranges are listed.
