Overview
Please note that this position is contingent upon the successful award of a contract currently under bid.
Summary:The Clinic Manager for this Federal Law Enforcement Training Center (FLETC) site is responsible for the day-to-day management, supervision, and operational execution of enterprise health unit services supporting federal law enforcement training programs. This role ensures the delivery of high-quality, timely, and compliant clinical and occupational health services in accordance with the Government Performance Work Statement (PWS), Quality Assurance Surveillance Plan (QASP), and all applicable federal, state, and local regulations. The Clinic Manager serves as the on-site leader, coordinating multidisciplinary medical staff, managing clinic operations, and interfacing with the Government to ensure mission readiness, effective patient care, and adherence to performance standards in a dynamic, high-throughput training environment.
Responsibilities
Essential Job Functions:- Clinic Operations Management
- Oversee daily operations of the site's health unit, ensuring efficient delivery of clinical services
- Coordinate patient flow, triage processes, and clinical scheduling to meet training demands
- Ensure clinic readiness, including staffing, equipment, supplies, and facility compliance
- Staff Supervision and Leadership
- Supervise clinical and administrative staff, including physicians, nurses, medical assistants, EMTs, and support personnel
- Develop and manage staff schedules to ensure adequate coverage across all operational hours, including surge and after-hours requirements
- Provide leadership, mentorship, and performance oversight to ensure high-quality service delivery
- Quality Control and Compliance
- Implement and maintain the Contractor's Quality Control (QC) program in alignment with QASP requirements
- Monitor performance metrics, identify deficiencies, and implement corrective actions to prevent performance deductions
- Ensure compliance with all applicable regulations, policies, and credentialing requirements
- Medical Surveillance Program Support
- Support execution of medical surveillance and occupational health programs, including tracking, reporting, and follow-up activities
- Ensure timely submission of required reports (e.g., monthly health statistics, OSHA reporting, incident notifications)
- Maintain accurate medical records and surveillance data in accordance with contract requirements
- Government Interface and Reporting
- Serve as the primary on-site point of contact for the Contracting Officer (CO), Contracting Officer's Representative (COR), and Medical Liaison Officer (MLO)
- Participate in performance meetings and provide status updates, reports, and documentation as required
- Ensure timely submission of all deliverables, including procedures manuals, staffing updates, and operational reports
- Emergency and Incident Response Oversight
- Ensure readiness for medical emergencies, including coordination with EMS and local emergency services
- Oversee response to training injuries, urgent care needs, and medical incidents
- Ensure compliance with reporting timelines for emergency transport and incidents
- Logistics and Resource Management
- Oversee medical supplies, pharmaceuticals, and equipment management
- Ensure proper inventory control, ordering, and distribution of formulary items
- Coordinate maintenance and calibration of medical equipment
- Continuous Improvement and Risk Management
- Identify operational risks and implement mitigation strategies
- Support continuous process improvement initiatives to enhance efficiency and quality of care
- Ensure staff adherence to safety protocols and infection control procedures
Qualifications
Necessary Skills and Knowledge:- Demonstrated knowledge of:
- Occupational health and medical surveillance programs
- Clinical operations management in outpatient or urgent care settings
- Federal healthcare delivery environments or comparable large-scale institutional healthcare systems
- Familiarity with regulatory and compliance frameworks, including OSHA, HIPAA, CLIA (if applicable), and healthcare credentialing processes
Minimum Qualifications:- Bachelor's degree in Healthcare Administration, Nursing, Public Health, or a related healthcare field (Master's degree preferred)
- Clinical background preferred (e.g., Registered Nurse, Nurse Practitioner, or equivalent healthcare professional)
- Active and unrestricted professional license (if clinically credentialed), such as:
- Registered Nurse (RN), Nurse Practitioner (NP), or equivalent (preferred)
- Basic Life Support (BLS) certification (required)
- Advanced Cardiovascular Life Support (ACLS) certification (preferred; may be required depending on clinical role)
- Certification in healthcare management (e.g., Certified Medical Practice Executive (CMPE), Certified Healthcare Administrative Professional (cHAP), or equivalent) is desirable
- Minimum 5-7 years of progressively responsible experience in healthcare or clinic operations management
- At least 2-3 years in a supervisory or leadership role managing clinical and administrative staff
- Experience managing multi-disciplinary healthcare teams (physicians, nurses, EMTs, technicians, and administrative personnel)
- Demonstrated experience with:
- High-volume patient throughput environments (e.g., urgent care, occupational health clinics, training environments)
- Quality control programs and performance-based service contracts
- Staff scheduling, workload balancing, and surge support planning
- Medical documentation systems and reporting requirements
Preferred Qualifications:- Experience supporting government contracts or working in federal/military healthcare environments is highly desirable
Pay and BenefitsAt Goldbelt, we value and reward our team's dedication and hard work. We provide a competitive base salary commensurate with your qualifications and experience. As an employee, you'll enjoy a comprehensive benefits package, including medical, dental, and vision insurance, a 401(k) plan with company matching, tax-deferred savings options, supplementary benefits, paid time off, and
professional development opportunities.
