LOCATION: SAMUEL MAHELONA MEM HOSP | Clinic Admin
POSITION STATUS: 1.00 | Exempt
SALARY RANGE: BU00
SALARY RATE: Negotiable based on the FTE
JOB DUTIES: Join our dynamic team at the Hawai'i Health Systems Corporation (HHSC) Kaua'i Region as the Clinic Administrative Director and play a crucial role in shaping the future of healthcare in our region! This exciting regional position is based in the Clinic Administration department, where you will oversee the administrative functions of our employed and contracted provider practices, ensuring the smooth and efficient operation of healthcare services across Kaua'i Veterans Memorial Hospital (KVMH) and Samuel Mahelona Memorial Hospital (SMMH), both designated critical access hospitals, as well as the Kaua'i Region Clinics and its affiliated entities.
As the Clinic Administrative Director, you will be at the forefront of managing operations, procurement, corporate compliance, marketing, finance, provider compensation and reimbursement, human resources, medical and business information systems, and planning and development. You will collaborate closely with our dedicated clinical staff to enhance patient experiences, streamline workflows, and implement policies that promote quality care. Your leadership will be instrumental in managing human resources functions, budgeting, and strategic planning, all aimed at supporting the clinic's growth and operational excellence.
This role requires a proactive and adaptable leader who may be required to work on weekends, holidays, and extended hours, as well as travel to various locations and facilities within the region to meet operational requirements. Reporting directly to the Regional Chief Executive Officer (RCEO), position number 109678, or their designee, you will oversee personnel responsible for specific functional areas of employed and contracted provider services, ensuring that our team operates at its best to optimize clinic performance and improve patient outcomes.
THE MINIMUM QUALIFICATION REQUIREMENTS ARE: Applicants must meet all of the following requirements. Please note that unless specifically indicated, the required education and experience may not be gained concurrently. In addition, qualifying work experiences are based on a 40-hour work week. Applicants are required to provide evidence of education, licenses, and certifications.
EDUCATION: A Master's Degree in Public Health and/or Hospital Administration from an accredited college or university or its equivalent is preferred. Relevant substitutions may be considered.
EXPERIENCE: - A minimum of five (5) years of progressively responsible administrative work is required.
- Previous professional experience in provider practice contractual management or its equivalent is preferred.
CERTIFICATION: The chosen candidate is required to obtain Certification in Provider Practice Management within three (3) years of employment.
LICENSURE: A current State of Hawai'i type #3 driver's license is preferred.
DESIRED SKILLS: - The successful candidate possesses strong interpersonal communication skills and extensive experience in provider practices. Health administration experience is preferred, along with current knowledge of issues and trends facing the healthcare industry, particularly in a rural setting.
- KNOWLEDGE OF: Administrative functions, principles, procedures, and practices of provider contract services; organization and administration; operations and functions of multi-specialty provider practices; standards of group practice management associations; Federal, State, and County regulations related to provider contract services, including Stark and procurement regulations; supervisory and safety practices; and public relations.
- ABILITY TO: Maintain positive relationships with providers, patients, visitors, employees, and others; present before various groups and individuals, articulating issues related to provider contract services; execute and implement plans and directives from the RCEO; comprehend and interpret laws, statements, and other communications; analyze and solve problems; prepare reports; coordinate provider contract functions; and direct the work of others.
ALL CIVIL SERVICE JOB VACANCIES WILL BE POSTED FOR A MINIMUM OF TEN (10) CALENDAR DAYS
QUALITY OF EXPERIENCE: Possession of the required amount of experience will not in itself be accepted as proof of qualification for the position. Overall paid or unpaid experience must have been of such scope and responsibility as to conclusively demonstrate that you have the ability to perform the duties of this position. Provide a detailed description of your duties and responsibilities. If you worked on a part-time basis, indicate the average number of hours worked per week. Please note that experience will be based on a 40-hour workweek. Note: We will not postpone the recruitment process because of your failure to provide accurate and complete information concerning your qualifications.
MERIT OR CIVIL SERVICE SYSTEM: You must meet the minimum qualification requirements, including education, experience, other public employment requirements for State Civil Service employment, and HHSC Standards of Fitness. Only those applicants that are scheduled for an interview with the hiring manager will be contacted.
CITIZENSHIP AND RESIDENCE REQUIREMENT: Applicants must be a citizen, national or permanent resident alien of the United States or a non-citizen eligible under the federal law for unrestricted employment and at the time of appointment intend to reside in the State of Hawaii during the course of employment with the Hawaii Health Systems Corporation.
VETERAN'S PREFERENCE: If you are claiming Veteran's Preference, you must submit a copy of your DD214 and/or other substantiating documents specifying the periods of your service.
HEALTH AND PHYSICAL REQUIREMENTS: Applicants must meet the health and physical requirements deemed necessary to effectively and safely perform the essential functions of the position with or without reasonable accommodation. Hawaii Health Systems Corporation is committed to making reasonable accommodations on a case-by-case basis. Applicants seeking reasonable accommodations should be ready to discuss the accommodation sought so that a determination can be made that such accommodation is reasonable and would not cause the employer undue hardship.
IMPORTANT APPLICATION/EMPLOYMENT INFORMATIONAdministrative Review, subsequent appeals: If you do not agree with a decision made by the Employment Office as to your non-qualification or non-selection for a position, you may complete a Request for Administrative Review form (available on the HHSC website) or you may submit a written request within twenty (20) days from the date of your sent notice to the Regional Chief Executive Officer/Designee. Your letter requesting the Administrative Review must include: 1) The job title(s) and recruitment number(s), 2) the specific reason(s) you are requesting the review noting if there is statute or rule violation, and 3) any additional information you want to submit to substantiate your request. If you do not submit your request within the twenty (20) days deadline, no Administrative Review will be conducted. Since the Administrative Review is a prerequisite to subsequent steps, failure to utilize this process will make you ineligible for subsequent appeals. The administrative review, formal complaint and/or appeals hearing will not necessarily postpone the recruitment process and/or rescind a selection. If you do not agree with the Administrative Review, you may file a Formal Compliant and then, if you are still not satisfied, you can appeal to the HHSC Merit Appeals Board.
CONTACT INFORMATION: SAMUEL MAHELONA MEM HOSP is located at 4800 Kawaihau Road, Kapaa, HI 96746. For employment opportunities, please contact KVMH: (808)338-6133 | SMMH: (808)823-4145, email: kauaijobs@hhsc.org or visit our website at https://www.hhsc.org/.
Persons with Disabilities may contact the Recruitment Office to discuss special needs in applying at KVMH: (808)338-6133 | SMMH: (808)823-4145, kauaijobs@hhsc.org.
