Vidsy

Client Solutions Manager

Vidsy • $90K — $120K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Strong project management experience (campaigns, timelines, risks, outcomes)
  • Proven ability to manage client relationships with credibility and confidence
  • Experience integrating solutions into large enterprise clients
  • Proactive, solutions-driven mindset with great attention to detail
  • Curious, collaborative individual thriving in fast-moving environments
  • Ability to understand the real 'why' behind problems and solve them
  • Composed, confident, and credible leader under any challenge

Responsibilities

  • Own end-to-end project management of complex campaigns and projects
  • Spot challenges early and implement solutions to keep delivery on track
  • Lead, implement and integrate Vidsy's solution into Enterprise clients
  • Share learnings from projects to improve how both clients and Vidsy work
  • Influence and guide teams to adopt better ways of working
  • Ensure clients consistently have positive, reliable experiences with Vidsy

Benefits

  • Competitive Salary: $90,000 to 120,000
  • 401k: Planning for the future
  • Private Healthcare: Comprehensive coverage
  • Generous Time Off: 25 days PTO plus Federal Holidays
  • Home Setup: Support for ideal home office setup
  • Flexible Hybrid Approach: Virtual-first work option
  • Remote Flexibility: Work away from hub for up to 4 weeks
  • Volunteer Day: Annual paid day off for personal causes
  • Wellbeing Focus: Access to wellness programs and Employee Assistance Program
  • Eco Impact: Carbon footprint offset through Ecologi partnership
Full Job Description
The Role

We're looking for a Client Solutions Manager to join our NYC based team. You'll run complex projects with confidence, integrate Vidsy seamlessly into client workflows, and raise the bar for delivery standards. You'll be the steady hand for both clients and internal teams, solving challenges before they escalate, turning project learnings into better processes, and building client trust in Vidsy. This is a fantastic opportunity for a strategic thinker and executor who thrives on solving problems, and has the gravitas to positively influence and lead clients.

At Vidsy, Client Solutions is about more than managing projects. We create experiences clients love, build reliance that makes us indispensable, and strengthen trust that fuels long-term client growth. If that excites you, we'd love to hear from you.

What You'll Be Doing

  • Own end-to-end project management of complex campaigns and projects.
  • Spot challenges early and implement solutions to keep delivery on track.
  • Lead, implement and integrate Vidsy's solution into Enterprise clients
  • Share learnings from projects to improve how both clients and Vidsy work.
  • Influence and guide teams to adopt better ways of working.
  • Ensure clients consistently have positive, reliable experiences with Vidsy.


What We're Looking For

  • Strong project management experience (campaigns, timelines, risks, outcomes).
  • Proven ability to manage client relationships with credibility and confidence.
  • Proven experience integrating solutions into large enterprise clients.
  • A proactive, solutions-driven mindset with great attention to detail.
  • Someone who is curious, collaborative, and thrives in fast-moving environments.
  • Ability to understand the real "why" behind problems and solve them
  • Leading with composure, confidence, and credibility, no matter the challenge.


$90,000 - $120,000 a year

Competitive Salary: $90,000 to 120,000 USD (based on experience).

📥 401k: Planning for the future.

🩺 Private Healthcare: Comprehensive coverage to keep you feeling your best.

Generous Time Off: 25 days PTO plus Federal Holidays

Home Setup: We'll equip your home office from day one - or give you a budget to offset & build your ideal setup.

Flexible Hybrid Approach: Work your way with our virtual-first hybrid approach.

Remote Flexibility: Work away from your hub for up to 4 weeks of the year.

Volunteer Day: Get a paid day off annually to support a cause you care about.

♥ Wellbeing Focus: Access our wellness programs and Employee Assistance Program.

Eco Impact: Your carbon footprint offset through our Ecologi partnership.

Hybrid 'Virtual-First' Work Setup

Vidsy embraces a hybrid 'virtual-first' approach across all our hubs. We require all new team members to be based locally to their regional hub from day one, but offer the flexibility to access office space as needed, or whenever it best supports your productivity and collaboration. The balance between in-office and remote work will vary depending on your team, role, and personal preferences.

About Vidsy

Vidsy is a creative technology company that helps brands create high-quality video content at scale. The company's platform connects brands with a global network of creators, who use Vidsy's tools and technology to produce engaging video content that resonates with audiences. Vidsy's solutions are used by some of the world's leading brands, including Unilever, Diageo, and Coca-Cola. The company is committed to helping brands tell their stories in new and innovative ways, and to creating video content that drives engagement and growth.
Learn more about Vidsy
Size
50 employees
Industry
Founded
2015

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