Role SummaryThe Client Solutions Manager will perform active client solutions and partner with marketing on proposals and community relations activities to implement the goals of client solutions. This position will be responsible for researching potential customers, coordinating records and reports, and executing client solutions action plans for specific targets. All activities will be performed in support of the strategy, vision and values of JE Dunn.
- Autonomy & Decision-Making: Follows directions and refers all exceptions to supervisor.
- Career Path: Senior Client Solutions Manager
Key Role Responsibilities - CoreCLIENT SOLUTIONS FAMILY - CORE
- Performs active client solutions, marketing and public relations activities in support of client solutions goals.
- Researches, qualifies and prioritizes potential customers.
- Coordinates and oversees maintenance of records and reports concerning client contacts and scheduled client solutions activities.
- Prepares, presents and executes client solutions action plans for specific targets.
- Helps develop new business, sales and client relations for defined markets.
- Helps with the development of proposals, presentations and other client communications.
- Provides planning help to prospective and current clients prior to contract execution.
- Serves as a company representative on civic, business, charitable and professional organizations.
Key Role Responsibilities - Additional CoreCLIENT SOLUTIONS MANAGER
In addition, this position will be responsible for the following:
- Executes action plans for client solutions goals.
- Participates on local boards and committees.
- Builds and maintains an engaged professional network, externally and internally.
- Partners with operations teams to plan, create presentations, and execute capture plans on pursuits or to business partners and community organizations.
- Manages and performs client solutions, marketing and public relations activities in support of client solutions goals.
- Leads and executes client solutions action plans for national, and or regional markets for building types and construction delivery means.
- Manages the use of Marketing resources, including expenses, and employee time.
- Creates relationships and partnerships with internal and external groups regarding existing and new services.
- Researches competitors' value propositions by gathering, analyzing, and acting on market intelligence.
- Provides on-the-job guidance and willingly shares subject matter expertise in order to support team member learning and development.
- Demonstrates willingness and ability to work collaboratively and cross-functionally to obtain information or solve problems in support of the team's goals.
Knowledge, Skills & Abilities- Ability to perform work accurately and completely, and in a timely manner
- Communication skills, verbal and written
- Proficiency in MS Office - Intermediate
- Proficiency in Cosential
- Ability to follow up on inquiries in a timely manner
- Knowledge and understanding of business objectives
- Knowledge of organizational structure and available resources
- Ability to quickly and effectively solve complex problems
- Ability to deliver quality through attention to detail
- Organizational skills
- Listening skills
- Ability to adapt to change
- Always presents a positive disposition and maintains constructive interpersonal relationships when under stress
- Ability to manage budgets, maximize profitability and generate future work through building relationships
- Ability to build relationships and collaborate within a team, internally and externally
Education- Bachelor's degree in engineering, architecture, construction science, marketing, management or related field (Required)
- In lieu of the above requirements, equivalent relevant experience will be considered.
Experience- 5+ years marketing or Business Development experience in the building industry or related experience (Preferred)
Working Environment- Valid and unrestricted drivers license required
- Must be able to lift up to 10 pounds
- May require periods of travel
- Normal office environment
- Frequent activity: Sitting, Viewing Computer Screen
- Occasional activity: Standing, Walking, Bending, Climbing, Reaching above Shoulder
Benefits InformationThe benefits package aligned to this position is Professional Non-Union. Please click the link below for more details.
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This role is expected to accept applications for at least three business days and may continue to be posted until a qualified applicant is selected or the position has been cancelled.
Requisition ID: 63547
