Bachelor's degree in engineering, architecture, construction science, marketing, management, or related field.
5+ years of marketing or business development experience in the building industry or related experience preferred.
Proficiency in MS Office and Cosential.
Strong communication skills, both verbal and written.
Ability to manage budgets and maximize profitability.
Responsibilities
Perform active client solutions and marketing activities to support client goals.
Research, qualify, and prioritize potential customers.
Coordinate and maintain records and reports on client contacts and activities.
Prepare and execute client solutions action plans for specific targets.
Develop new business and client relations for defined markets.
Participate on local boards and committees to enhance community relations.
Build and maintain an engaged professional network internally and externally.
Benefits
Professional Non-Union benefits package available.
Opportunities for career advancement to Senior Client Solutions Manager.
Supportive work environment with a focus on collaboration and teamwork.
Full Job Description
Role Summary
The Client Solutions Manager will perform active client solutions and partner with marketing on proposals and community relations activities to implement the goals of client solutions. This position will be responsible for researching potential customers, coordinating records and reports, and executing client solutions action plans for specific targets. All activities will be performed in support of the strategy, vision and values of JE Dunn.
Autonomy & Decision-Making: Follows directions and refers all exceptions to supervisor.
Career Path: Senior Client Solutions Manager
Key Role Responsibilities - Core
CLIENT SOLUTIONS FAMILY - CORE
Performs active client solutions, marketing and public relations activities in support of client solutions goals.
Researches, qualifies and prioritizes potential customers.
Coordinates and oversees maintenance of records and reports concerning client contacts and scheduled client solutions activities.
Prepares, presents and executes client solutions action plans for specific targets.
Helps develop new business, sales and client relations for defined markets.
Helps with the development of proposals, presentations and other client communications.
Provides planning help to prospective and current clients prior to contract execution.
Serves as a company representative on civic, business, charitable and professional organizations.
Key Role Responsibilities - Additional Core
CLIENT SOLUTIONS MANAGER
In addition, this position will be responsible for the following:
Executes action plans for client solutions goals.
Participates on local boards and committees.
Builds and maintains an engaged professional network, externally and internally.
Partners with operations teams to plan, create presentations, and execute capture plans on pursuits or to business partners and community organizations.
Manages and performs client solutions, marketing and public relations activities in support of client solutions goals.
Leads and executes client solutions action plans for national, and or regional markets for building types and construction delivery means.
Manages the use of Marketing resources, including expenses, and employee time.
Creates relationships and partnerships with internal and external groups regarding existing and new services.
Researches competitors' value propositions by gathering, analyzing, and acting on market intelligence.
Provides on-the-job guidance and willingly shares subject matter expertise in order to support team member learning and development.
Demonstrates willingness and ability to work collaboratively and cross-functionally to obtain information or solve problems in support of the team's goals.
Knowledge, Skills & Abilities
Ability to perform work accurately and completely, and in a timely manner
Communication skills, verbal and written
Proficiency in MS Office - Intermediate
Proficiency in Cosential
Ability to follow up on inquiries in a timely manner
Knowledge and understanding of business objectives
Knowledge of organizational structure and available resources
Ability to quickly and effectively solve complex problems
Ability to deliver quality through attention to detail
Organizational skills
Listening skills
Ability to adapt to change
Always presents a positive disposition and maintains constructive interpersonal relationships when under stress
Ability to manage budgets, maximize profitability and generate future work through building relationships
Ability to build relationships and collaborate within a team, internally and externally
Education
Bachelor's degree in engineering, architecture, construction science, marketing, management or related field (Required)
In lieu of the above requirements, equivalent relevant experience will be considered.
Experience
5+ years marketing or Business Development experience in the building industry or related experience (Preferred)
The benefits package aligned to this position is Professional Non-Union. Please click the link below for more details.
Click here for benefits details.
This role is expected to accept applications for at least three business days and may continue to be posted until a qualified applicant is selected or the position has been cancelled.
Requisition ID: 64961
About JE Dunn Construction
JE Dunn Construction is a commercial general contractor based in Kansas City, Missouri. The company was founded in 1924 by John Ernest Dunn and has since grown to become one of the largest construction companies in the United States. JE Dunn Construction has completed many high-profile projects, including the Sprint Center in Kansas City and the Kauffman Center for the Performing Arts. The company has won numerous awards for its work, including several AGC Build America Awards and ENR Best Projects Awards. JE Dunn Construction is committed to sustainability and has completed many LEED-certified projects.
