Client Relationship Manager, Structured Investments - IBD Coverage - Associate / Assistant Vice President

iCapital

$100K — $140K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2-5 years in client-facing, business development, or relationship management roles, preferably in financial services or tech
  • Foundational understanding of structured investments, with eagerness to enhance expertise
  • Experience with wealth management firms, particularly broker-dealers, is advantageous
  • Exceptional verbal and written communication abilities
  • Highly organized and detail-oriented, adept at managing multiple projects
  • Team player who excels in fast-paced environments, ready for more responsibilities
  • Preferred Series 7 and 63 licenses, or willingness to obtain them

Responsibilities

  • Support senior Relationship Managers by actively participating in day-to-day client management and business development
  • Assist in demonstrating the platform to new prospects and help in preparing RFP responses
  • Manage ongoing client relationships by tracking inquiries and ensuring timely resolutions
  • Collaborate with Relationship Managers and internal teams to support initiatives within the IBD channel
  • Assist in project management duties like maintaining CRM data and pipeline tracking
  • Work with Product and Engineering teams to facilitate client integrations and platform functions
  • Develop a thorough understanding of iCapital's products and the structured investments market to effectively assist clients

Benefits

  • Equity participation for all full-time employees
  • Annual performance bonus
  • Employer matched retirement plan
  • Comprehensive healthcare with 100% employer-paid dental and vision
  • Telemedicine and virtual mental health services
  • Parental leave benefits
  • Unlimited paid time off (PTO)
  • Office presence required Monday-Thursday with remote work flexibility on Fridays
Full Job Description
About the Role

iCapital is looking to hire an Associate or Assistant Vice President to join the Structured Investments team. The ideal candidate will support client management and business development efforts across the Independent Broker Dealer (IBD) coverage team. This is a client-facing, technical role focused on the delivery and ongoing support of iCapital's full suite of technology solutions to the BD channel. This individual will work closely with senior Relationship Managers, gaining broad exposure across all IBD client and prospect relationships while contributing to go-to-market execution and platform growth initiatives.
Responsibilities
  • Support senior Relationship Managers across all IBD client and prospect relationships, serving as an active participant in day-to-day account management and business development activity.
  • Assist in platform demonstrations for new prospects, contribute to RFP responses, and coordinate with internal cross-functional teams on iCapital's suite of enterprise technology solutions.
  • Help manage ongoing client relationships by handling follow-ups, tracking open items, and ensuring timely resolution of client inquiries and requests.
  • Collaborate with Relationship Managers and internal partners to support tactical and strategic initiatives across the IBD channel.
  • Support internal project management efforts, including maintaining CRM data, pipeline tracking, and team reporting.
  • Coordinate with Product and Engineering teams to facilitate client integrations and the delivery of key platform functionality.
  • Develop a strong working knowledge of iCapital's product suite and the structured investments landscape to serve as a credible resource for clients and prospects.
Qualifications
  • 2-5 years of experience in a client-facing, business development, or relationship management role, ideally within financial services or enterprise technology
  • Foundational knowledge of structured investments with a strong interest in deepening expertise in the asset class
  • Direct experience working for or with wealth management firms, specifically BDs is a plus
  • Excellent verbal and written communication skills
  • Highly organized, detail-oriented, and able to manage multiple workstreams simultaneously
  • Collaborative team player who thrives in a fast-paced environment and is eager to take on increasing responsibility over time
  • Series 7 and 63 licenses are preferred; willingness to obtain if not already held
Benefits

The base salary range for this role is $100,000 to $140,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.

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