Brillio

Client Partner - Life Sciences

Brillio • $150K — $180K *
San Ramon, CA 94582In-Person
Pharmaceuticals & Biotech
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Proven track record of delivering growth with Life Science services clients (5M+) and driving strategic partnerships.
  • Farmer/mining approach; street smart, optimistic, and innovative.
  • Working knowledge in Product Engineering, Cloud, Analytics, or Digital technologies for customer insights.
  • Senior executive presence; strong interest in engaging with senior-level executives.
  • Excellent communication and facilitation skills.
  • Exceptional client management, business development, and delivery experience.
  • Experience in global service delivery models.

Responsibilities

  • Establish and manage relationships with clients at all levels.
  • Build trust by understanding clients' business goals and culture.
  • Position Brillio as a strategic IT partner and explore new collaboration opportunities.
  • Manage account P&L and oversee high-level delivery responsibilities.
  • Align Brillio's capabilities with client requirements.
  • Develop relationships with leading Life Science brands.

Benefits

  • Opportunity to work in a dynamic and rapidly growing company.
  • Supportive team of practice managers to enhance client experience.
  • Access to a strong presence in the Digital Transformation space.
  • Encourages an entrepreneurial culture that values innovation and experimentation.
  • Fosters collaboration and teamwork to improve performance.
Full Job Description
The Client Partner position is a key role within the Brillio Customer Success team for the United Kingdom, responsible for driving sales and business development strategies, and executive relationships for Life Sciences Clients.

In this role, the Partner will be responsible to drive superior customer experience and revenue growth. The position also requires working with and leveraging corporate and internal digital groups. The individual will be responsible for establishing and maintaining relationships at the CXO level and creating a long-term strategic partnership within the portfolio of clients. The role shall be assisted by a team of practice managers who shall help create the customer experience and delivery excellence.

The Partner will act as a "trusted advisor" to his/her client and have a mix of strategic business and technology experience. With Brillio's strong presence in the Digital Transformation space and our entrepreneurial culture, this position presents a dynamic growth opportunity for the right individual to contribute to a rapidly growing company in an exciting field.

Responsibilities
  • Establishing and managing client relationships at all levels
  • Establishing and building "trust" and leveraging client context by understanding the client's overall business goals and culture
  • Positioning Brillio as a Strategic IT partner and identifying new avenues for Brillio to partner, implement and deliver within the account
  • Managing the account P&L & high-level delivery responsibility
  • Mapping Brillio' s capabilities and solutions to client's requirements
  • Build newer relationships with multiple pre-eminent Life Science brands
Qualifications
  • Proven track record of delivering growth with Life Science services clients (5M+) and driving strategic partnerships
  • Should have a farmer/mining approach, street smart, optimistic person capable of bringing innovative solutions and ideas and leading by example
  • Working knowledge of one of the following areas of technologies: Product Engineering, Cloud, Analytics, or Digital technologies for customer insights
  • Senior executive presence and credibility - possesses an interest and passion toward engaging senior-level executives in grasping and enabling fundamentals of business change
  • Excellent communication and facilitation skills
  • Exceptional client management skills and business development & delivery experience
  • Experience in a global service delivery model
Critical Leadership Qualities:
  • Customer Advocacy - Ensures customer success on stated and unstated business priorities through strategic advice and market leading solutions.
  • Owner's Mindset - Is passionate about Brillio's business, deeply committed to its success and makes decisions that are in the best interest of the firm.
  • Innovation Ethos - Embraces ambiguity and adopts relentless experimentation to challenge current practices and enable continuous growth.
  • Execution with Pace - Displays agility to deliver high quality results in the face of changing stakeholder expectations.
  • Big Picture Thinking - Creates a common definition of shared success and sets bold targets that inspire the team towards new horizons.
  • Winning Through Teams - Enables a culture of collaboration and empowers teams to "raise their game" in order to create a winning formula.


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About Brillio

Brillio is a technology consulting and technology services company focused on the implementation of digital technologies.

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Learn more about Brillio
Industry
Technical Services
Founded
2014
* Ladders Estimates

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