Tinuiti

Client Partner Account Manager

Tinuiti • $85K — $95K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4-5 years of experience in Account Management or Client Partner roles with a proven track record of executing successful campaigns.
  • Extensive experience with multiple digital platforms, including Google Analytics and project management tools.
  • Demonstrated success in analyzing data to drive marketing decisions using analytics tools.
  • Advanced skills in Microsoft Excel and PowerPoint.
  • Strong multitasking and time management abilities across various clients and internal initiatives.
  • Excellent communication and interpersonal skills for effective collaboration.

Responsibilities

  • Oversee day-to-day management of client accounts, ensuring timely and high-quality project delivery.
  • Assist clients in establishing and managing budgets and forecasts efficiently.
  • Identify growth opportunities and cross-sell services aligned with client goals.
  • Analyze client data to uncover trends and prepare insightful reports for clients and internal teams.
  • Collaborate with internal teams to enhance client project outcomes and strategic initiatives.
  • Serve as the primary contact for client communications, providing timely updates and addressing concerns.
  • Maintain in-depth knowledge of market trends and best practices to inform client strategies.

Benefits

  • Unlimited paid time off and a fully remote work environment for optimal work-life balance.
  • Comprehensive healthcare coverage including medical, dental, vision, life, and disability insurance.
  • Retirement plan with a 100% match on contributions up to 4%.
  • Wellness perks including telemedicine, teletherapy, and additional wellness resources.
  • Generous parental leave policy with 100% pay for birthing parents and support for partners.
  • Access to on-demand learning and development programs for career growth.
Full Job Description
As the Client Partner Account Manager you will:
  • Account Management: Oversee the day-to-day management of client accounts, ensuring all projects are delivered on time, within scope, and to the highest quality standards. Devise and implement detailed account plans that leverage multiple media channels and Tinuiti's diverse solutions to meet client objectives.
  • Budgets & Forecasting: Assist clients in establishing budgets and forecasts, as well as use data provided to ensure that budget is being used in the most efficient matter and are actualized at the end of the month.
  • Performance Tracking & Optimization: Identify and pursue opportunities for account growth and cross-selling, aligning with the client's strategic goals and the company's offerings.
  • Data Analysis & Reporting: Analyze client data to identify trends, opportunities, and areas for improvement. Prepare reports and presentations that deliver insights to both clients and internal teams.
  • Team Collaboration: Engage with Tinuiti's client channel teams and additional internal teams to contribute positively towards client project outcomes and strategic initiatives.
  • Client Communication: Act as a point of contact for client communications, ensuring that clients receive timely updates on project progress and outcomes. Support Client Partner team in addressing client concerns, resolving issues swiftly and efficiently to maintain client satisfaction.
  • Industry Expertise: Maintain and apply an in-depth knowledge of market developments, emerging trends, and best practices of the client's business, and the industry overall, to enhance client strategies and recommendations

Professional Qualifications:
  • 4-5 years of experience in Account Management or Client Partner roles with a proven track record of executing successful campaigns.
  • Extensive experience with multiple digital platforms and how they work together. Google Analytics. Project Management tools. Research tools such as: Pathmatics, SimilarWeb, Kantar/Vivvix, Resonate, Commspoint
  • Demonstrated success analyzing data and using analytics tools to drive marketing decisions
  • Advanced computer skills including Microsoft Excel & PowerPoint
  • Ability to multitask, prioritize, and manage time effectively across clients, multiple partner relationships, and internal initiatives.
  • Excellent communication and interpersonal skills, with the ability to work effectively with external and internal teams.


The hiring salary range for this role is $85,000 - $95,000. We also offer an incentive pay program (RevShare) comprising a monthly variable revenue payment opportunity and a discretionary annual performance bonus.

Hiring salaries are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, parity with other team members, and alignment with market data. We will provide more information on our benefits, incentive pay, and equity upon request. Disclosure as required by the Colorado Equal Pay for > Equal Work Act, C.R.S. 8-5-101 et seq.

#LI-LK1

FLSA Classification: Exempt

Benefits:

Unlimited PTO: At Tinuiti, we believe you deserve time to rest, recharge, and enjoy life unplugged. When you prioritize time for yourself, you're able to bring your best self to work. That's why we offer unlimited paid time off, a fully remote environment, and flexibility to take the time you need, when you need it. On top of that, we provide 20 paid holidays, including multiple long weekends, to ensure you have dedicated time to step away and disconnect. We're proud to offer above-industry standard work-life balance, consistently rated as one of the most loved benefits by Tinuitians year after year.

Healthcare: Medical, Dental, Vision, Life & Disability, Flex Spending Accounts

Retirement: Match up to 4% of your contributions at 100%

Perks and Wellness: Fringe, Forma, Unlimited Telemedicine and Teletherapy available at no cost, Thankful giving, Equity

Parental Leave: Birthing parents receive 16 weeks of leave with 100% pay (partners 12 weeks) after the birth or adoption of a child.

Learning and Development: On-demand learning, mentorship program, leadership and management development programs and resources

Disclaimer: This description has been designed to indicate the general nature and level of work performed by employees within this position. The actual duties, responsibilities, and qualifications may vary based on assignment or group.

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