We're looking for a project manager with a proven track record of delivering complex digital marketing initiatives and leading cross-functional teams. In this role, you'll own the delivery and operational success of key client projects, streamline workflows, and serve as a trusted partner to clients - helping them turn strategic goals into real results. This is a mid-to-senior level position with opportunities to mentor others and influence how we deliver work across the agency.
What You'll Do- Own the successful delivery of projects across your book of accounts, from kickoff through completion
- Build strong, trust-based relationships with clients and act as a strategic partner in helping them achieve their goals
- Proactively surface opportunities, risks, or gaps to clients before they become problems, acting as a calm, solutions-oriented voice in complex moments
- Lead cross-functional teams spanning strategy, content, design, paid media, and web development - ensuring clarity, alignment, and accountability at every step
- Be an advocate for both the client and the team, balancing empathy with accountability to drive healthy, long-term relationships
- Create and maintain structured project plans, timelines, and trackers that help everyone stay focused and informed
- Lead recurring client meetings with clarity and confidence, keeping communication proactive and expectations realistic
- Ensure on-time delivery of all work - and when timelines shift, reset expectations thoughtfully with both clients and internal teams
- Gather client inputs, approvals, and feedback efficiently, minimizing blockers and keeping momentum up
- Communicate actively and transparently with internal teams and clients in real time (primarily via Slack and Zoom)
- Review deliverables for accuracy, alignment with objectives, and overall quality before they reach the client
- Track project goals and ensure measurable progress toward client outcomes and overall success
Who You Are- You have at least 4 years of experience in a fast-paced agency environment, where you've led cross-functional project teams and managed client communications end to end.
- A highly organized, client-focused project leader with a track record of delivering complex digital marketing and web projects
- Skilled at managing deadlines, dependencies, and shifting priorities without letting anything fall through the cracks
- A clear and confident communicator who knows how to build trust and drive alignment across clients and teams
- Comfortable leading client conversations, asking thoughtful questions, and translating abstract goals into actionable plans
- Proactive, resourceful, and unafraid to dive into the details - whether that means unblocking a teammate or troubleshooting a delivery risk
- Flexible and fast-moving, able to switch contexts easily while maintaining focus and clarity
- Experienced with project management tools like ClickUp, Asana, or Airtable, and skilled at maintaining, scaling, and improving systems that keep projects and teams aligned
- Primarily based in Pacific Time hours (8:00am-5:00pm PT), with the flexibility to meet with clients and collaborate with our international team when needed
Perks & Benefits- In addition to 11 observed holidays, salaried team members have unlimited paid time off, with an additional 4 mental wellness days per year
- 100% company funded health insurance, with dental and vision options
- Paid parental leave
- 401(k) plan to help save for your future
- Permanent remote work option
- Summer Fridays (office closes at 3:00 PM) and Fall/Winter/Spring Fridays (office closes at 5:00 PM)
- Monthly wellness stipend and quarterly employee appreciation gift
- One-time reimbursement for work from home equipment
- Monthly team bonding sessions
- Pre-tax commuter benefits
- The opportunity to join a dynamic, close-knit team that loves going to work with and for each other every day
$100,000 - $110,000 a year
