State Street Corporation

Client Experience, AVP

State Street Corporation$80K — $140K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years in the investment industry with 2-5 years in project management.
  • Ability to navigate a fast-paced, multi-stakeholder matrix environment.
  • Familiarity with Mutual Funds, ETFs, and institutional funds across various data domains.
  • Self-starter capable of independently executing project plans.
  • Proven ability to adapt to changes in strategies and tactics effectively.
  • Demonstrated success in managing projects through data operations and business analysis.
  • Strong communication and problem-solving skills suitable for all organizational levels.
  • Experience with third-party vendor integration.

Responsibilities

  • Lead cross-functional project management and strategic alignment initiatives.
  • Support senior leadership in developing and executing OKRs and transformation roadmaps.
  • Facilitate stakeholder engagement and maintain effective communication across teams.
  • Collaborate with consulting firms to identify best practices and trends in client experience.
  • Create executive presentations and strategic updates for leadership.
  • Manage project plans, timelines, and deliverables to meet objectives.
  • Proactively drive project completion while managing risks and scope.

Benefits

  • 401K retirement savings plan with company match.
  • Comprehensive insurance coverage including medical, dental, and vision.
  • Paid time off for vacation, sick leave, and family care.
  • Access to the Employee Assistance Program.
  • Performance-based annual incentive compensation opportunities.
Full Job Description
State Street Investment Management ("State Street IM," formerly known as State Street Global Advisors or SSGA) is seeking an experienced Project Manager to drive transformation, improve efficiency and enable rapid innovation across our Client Experience team. The role requires a self-motivated Project Manager with the ability to lead at both strategic and execution levels, and the ability to proactively lead project stakeholders and deliver.

What You Will Be Responsible For:
  • Lead project management and coordination of cross-functional strategic alignment initiatives.
  • Support Client Experience senior leadership in developing and executing OKRs, strategy, target-state blueprints, and transformation roadmaps.
  • Facilitate stakeholder engagement and communication across State Street Investment Management and the broader State Street enterprise.
  • Partner with consulting firms and industry research organizations to identify best practices, market trends, and leading client experience products and platforms.
  • Prepare executive presentations, strategic updates, and recommendations to support leadership decision-making.
  • Lead project calls, governance, Steering Committee and workstream meetings.
  • Develop and maintain project plans, timeline, milestones, and deliverables.
  • Partner with business, technology, operations, vendors, and external stakeholders.
  • Lead requirements gathering and scope definition activities.
  • Ensure that requirements are documented, prioritized, and aligned with business objectives.
  • Identify project risks, dependencies, assumptions, and constraints.
  • Produce project status reports, executive updates, and Steering committee materials.
  • Track milestones, budget, scope changes, and key performance indicators.
  • Proactively drive projects to completion while effectively managing risk, budget, scope, and timeline.
  • Manage projects through initiation, planning, execution, testing, implementation, and post-production support.
  • Foster innovation by embracing and leveraging effective use of the latest AI tools.
  • Identify and shape meaningful AI use cases that enhance how Project Managers plan, execute, and manage delivery.


Qualifications:
  • 10+ years working in the Investment industry with 2-5+ years project management experience.
  • Demonstrated ability to function within a fast paced, multi-stakeholder & matrix management environment.
  • Understanding of Mutual Funds, ETFs, and Institutional funds across a range of data domains including performance, holdings, accounting, pricing, and analytics.
  • Ability to work independently to ensure that plans are implemented completely.
  • Proactive in acquiring information to develop new skills to improve job performance; grasp new material quickly and easily, and apply new information, concepts, and procedures in a constructive manner.
  • Articulate, authentic, and credible; Flexibility of approach to respond to changing strategies and tactics.
  • Proven track record of successfully delivering and executing projects through all aspects of data operations, business requirements analysis, definition, communication, assessment, and validation.
  • Excellent communication, problem-solving, and decision-making skills with the ability to effectively communicate with all levels in the organization.
  • Experience with third party vendors and their integration with business applications.
  • Experience working with globally distributed project teams.
  • Excellent analytical skills with the ability to interpret business and functional requirements.
  • Detail oriented with a demonstrated ability to enhance process improvement capabilities.
  • Strong interpersonal and collaboration skills
  • Solid understanding of waterfall and agile methods, JIRA, and Confluence experience a plus
  • Strong Microsoft Excel, Visio, Powerpoint, SQL skills


Salary Range:
$80,000 - $140,000 Annual

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Employees are eligible to participate in State Street's comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.

For a full overview, visit https://hrportal.ehr.com/statestreet/Home.

About State Street Corporation

State Street Corporation Careers

Join the dynamic team at State Street Corporation, a leading financial services provider known for its commitment to innovation, leadership, and professional growth. As a global powerhouse in investment management and servicing, we offer unparalleled job opportunities that propel your career to new heights.

Work You’ll Do

At State Street Corporation, you’ll be part of a culture that values diversity, leadership, and continuous professional development. Engage in work that transforms the financial landscape and helps our clients achieve their investment goals. Our team at State Street is at the forefront of combining industry expertise with cutting-edge technology to deliver exceptional service and results.

Explore Our Job Opportunities

Whether you’re looking for an entry-level position or a senior role, State Street Corporation offers a range of career paths in areas such as asset management, data analytics, finance, and technology. Our hiring process is designed to identify and nurture talent, focusing on your skills and potential. Prepare your resume, ace the interview, and join a team that’s committed to your career growth.

Internship Programs

Kickstart your career with a State Street internship. Our programs provide hands-on experience, networking opportunities, and professional mentoring in a real-world setting. Interns at State Street gain valuable insights and skills that make them competitive candidates for full-time positions within our company.

Benefits and Growth

State Street Corporation is dedicated to the growth and well-being of our employees. We offer a comprehensive benefits package that supports both your professional and personal life. From advanced career training and leadership development programs to health and wellness benefits, we ensure that our team members have the resources they need to succeed.

Inclusive Culture and Diversity

We pride ourselves on fostering an inclusive environment where every employee can thrive. Diversity is not just embraced; it’s celebrated. At State Street, you’ll work alongside a diverse group of professionals who bring a wide range of perspectives and ideas to the table. Our diversity training programs are designed to enhance collaboration and innovation across our global team.

Stay Connected

Join Our Team Discover the career you’ve always wanted by exploring the job opportunities at State Street Corporation. We look for driven, curious, and innovative team players who are ready to make an impact. Search State Street jobs now and find the position that best matches your skills and interests. Keep Up to Date Stay informed with career tips, insider perspectives, and industry-leading insights you can use today—all from the people who work here. Our careers blog provides you with the latest trends, tools, and advice to keep you ahead in your professional journey.

Job Alert Emails

Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at State Street Corporation, where your career development is our priority. Join State Street Corporation and be part of a team that values innovation, leadership, and a commitment to excellence. Your future in the financial services industry starts here.
Learn more about State Street Corporation
Size
39,335 employees
Market Cap
$28.4 billion
Industry
Net Income
$2.4 billion
Founded
1792
5 Year Trend
-4.9%
NASDAQ

Similar Jobs

More Jobs at State Street Corporation

More Finance & Insurance Jobs

Find similar Client Experience, AVP jobs: