A Private Advisor teamwithin our Rockefeller Global Family Office business unit is seeking a motivated individual to join its growing team as a Client Associate.The Client Associate will work withour Private Advisorteam membersand will interact directly with high-net-worth clients, Rockefeller Trust Companies, and other teams across the firm. The ideal candidate will be thorough in their work, operate with high attention to detail, and have strong communication, organization, time management and problem-solving skills, and be driven to develop and grow in their role.
Responsibilities
- Account opening andmaintenance
- Transferring assets and money movement
- Completing investment subscription documents
- Cash management & RMDs from retirement accounts
- Assisting with client online access
- Responding to account activity and statement inquiries
- Managing life events for clients
- Coordinate and manage the scheduling of client portfolio review meetings, including trust reviews, and oversee the preparation, organization, and distribution of comprehensive meeting materials to support client discussions and investment decision-making.
- Partner closely with internal trust officers to monitor trust account liquidity needs, facilitating timely cash movements and ensuring adequate funding is available to support client distributions, expenses, and ongoing trust administration activities.
- Provide top quality service to clients and complete administration of client accounts
- Handle operational aspects of client accounts including reporting on account holdings and investment performance, posting daily cash activity, and entering trade instructions
- Generate expense reports for submission using Concur
- Process new accounts and account maintenance, by obtaining all necessary approvals and ensuring all clientdocumentation is returned, completed and approved
- Process all client cashiering requests (money market redemptions, wires, checks, journals, check deposits, etc.)
- Support marketing efforts by promoting client seminars and events
- Offer administrative and office management support to the team
- Prepare client correspondence, obtain necessary management approvals,and transmit
- Review dailyactivity and reconcile current client activity, funds transfers and previous days activity and trades against various clearing firm systems to ensure accuracy
- Oversee client insurance and annuities processes
- Assist in preparation of key documents, PowerPoint presentations and reports for client meetings
- Attend client meetings as necessary and present client performance
- Complete necessary filing and maintain client files
- Attend compliance and continuing education training sessions as required by regulatory agencies and the firm
Qualifications
- 3-5 years prior client service experience within financial industry, or equivalent experience, preferred
- Series 7 & 66 strongly preferred, and if not, willing to obtain
- BA/BS degree
Skills
- Strong client facing, interpersonal, organizational, and client service skills
- Detail-oriented with ability to prioritize and organize workflow
- Ability to work in a fast-paced, high intensity work environment as well as manage multiple tasks effectively withfrequent interruptions
- Strong Microsoft Office skills including Excel & PowerPoint
- Experience with eMoney financial planning software a plus
Compensation Range
The anticipated base salary range for this role is $70,000 to $110,000. Base salary for the role will depend on several factors, including a candidates qualifications, skills, competencies, and experience, and may fall outside of the range shown. In addition, this role may be eligible for other variable compensation programs. Rockefeller Capital Management offers a comprehensive benefit package including health coverage, vacation time, paid leave, retirement plan, and more. Visit careers.rockco.com to learn more about additional opportunities and benefits offerings.
