Sr. Claims Specialist - Middle Market CasualtyExton, PA; Hartford, CT; New York City, NY, Atlanta, GA, Dallas, TX or Chicago, IL and Boston, MA
What you'll be doingWhat will your essential responsibilities include?
- Reviewing coverage under policies and handling assigned claims across multiple jurisdictions, as well as setting case strategy for these claims in partnership with colleague mentors and claims management.
- Partner with external counsel in developing and pursuing effective and cost-efficient litigation strategies for claims in litigation.
- Partner with our in-house legal unit on coverage issues and coverage litigation involving AXA XL.
- Coordinating and managing communication with internal and external stakeholders (e.g., underwriters, brokers, reinsurers, external vendors, etc.) to ensure the highest level of customer service. Participation in new account and renewal meetings may be required.
- Consulting with Claims management on large losses and ensuring all steps are taken to achieve the best outcome.
- Producing internal reporting and ensuring that reserves are set according to best practices.
- Identifying, monitoring and reporting on emerging liability and coverage trends.
You will report to the Claims Manager - Middle Market, Americas Region
What you will bringWe're looking for someone who has these abilities and skills:
Required Skills and Abilities:- Broad Property and Casualty claim experience: Intermediate level experience handling with a focus on litigated and non-litigated general liability claims. Demonstrated experience negotiating and settling bodily injury and property damage claims.
- Excellent communication: excellent verbal and written communication, presentation and negotiation skills. Able to communicate and negotiate effectively with internal and external stakeholders at various levels of sophistication.
- Collaborative approach: develop productive working relationships with insureds, brokers, claim handlers, underwriters and legal counsel. Seek input from others as needed to achieve the best result possible. Capable of working and collaborating with a virtual team.
- Client-Service Focused: provide consistent, exceptional customer service; deliver on our promise to clients.
- Exceptional ethics: handle responsibilities with integrity and the highest standards of professionalism.
- Passion for results: approach tasks proactively and anticipate needs. Think quickly and prioritize multiple work streams without sacrificing quality. Act with a sense of urgency.
- Intellectual curiosity: willing to ask questions and explore new ideas. Eager to learn and focused on continuously improving technical skills.
- Education: Bachelor's Degree preferred
Desired Skills and Abilities:- Bachelor's degree
- Candidates with Professional designations such as CPCU, ARM, or AIC and Property & Casualty adjuster licenses are preferred.
- Experience handling a diverse range of casualty claims, including General Liability, Employers' Liability, and Auto Claims.
What we offer- Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe.
- Robust support for Flexible Working Arrangements
- Enhanced family-friendly leave benefits
- Named to the Diversity Best Practices Index
- Signatory to the UK Women in Finance Charter
Total RewardsAXA XL's Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do.
We're committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence.
SustainabilityAt AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called "Roots of resilience", focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations.
Our Pillars:
- Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future. We're committed to protecting and restoring nature - from mangrove forests to the bees in our backyard - by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans.
- Addressing climate change: The effects of a changing climate are far-reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions.
- Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We're training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting.
- AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL's "Hearts in Action" programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day - the Global Day of Giving.
The U.S. base salary range for the Senior Claims Specialist position is USD 117,500-184,400.
The U.S. base salary range for the Claims Specialist position is USD 117,500-184,400.
Actual pay will be determined based upon the individual's skills, experience and location. We strive for market alignment and internal equity with our colleagues' pay.
