We are seeking an experienced medical professional liability claims leader to join OMSNIC as Claims Manager. Reporting to the Director of Claims, you will lead and develop a team of skilled Claims Analysts. This position offers a hybrid schedule, giving you the flexibility to balance focused work from home with in-person collaboration with your team.
As Claims Manager, you will set the standard for how claims are handled, oversee high-severity matters, and develop a team of skilled claims professionals. Because OMSNIC focuses on one specialty, your work directly affects the surgeons we protect and is visible to senior leadership.
Essential Duties and Responsibilities:Claims and department oversight- Oversee the development, integration and implementation of departmental objectives
- Oversee the investigation, evaluation and resolution of medical professional liability claims
- Identify potential high-severity claims and provide active oversight
- Analyze and oversee resolution of coverage issues for team members
- Audit claim files to ensure best practices and technical and regulatory compliance
- Conduct monthly reserve meetings
- Apply expertise directly by managing occasional high-profile claims
- Provide timely reporting to the Director of Claims and present materials to the Board-level Claims Committee
Team leadership- Set performance expectations, provide regular feedback and conduct annual reviews
- Coach, train and mentor staff, including in negotiating favorable resolutions
- Lead weekly team meetings and delegate authority appropriately
Competencies- Excellent verbal and written communication skills, including business writing
- Solid organizational and interpersonal skills
- A creative problem solver who can analyze and interpret complex information
- A leader who can motivate and delegate effectively
- Strong negotiation skills and sound, confident decision-making
- Proficiency in Microsoft Office and familiarity with claims and imaging systems
- Discretion with confidential information and the flexibility to adapt as priorities and the organization evolve
- A commitment to continuing industry education
Education and Experience- Bachelor's degree required; JD preferred
- Minimum 7 years' experience handling medical professional liability claims required
- 2-5 years' management or mentoring experience preferred
Work EnvironmentSalary$150,000-$200,000
The salary range represents the entirety of the pay grade for this role. Final salary will be based on the candidate's skills, years of experience, and qualifications.
Benefits- Medical, Dental, and Vision Insurance
- 401(k)
- Short and Long-term disability
- Life Insurance
- Employee Assistance Program
- Long-term incentive plan
- Paid parental leave
- Home office stipend
