What it's like to be a Northbridge Claims Manager:As a Claims Manager, you will be part of a dynamic team that prides itself on having a sharp eye on detail while keeping the customer experience top of mind. Our Casualty & Litigation Claims Managers work hard to provide support to our Claims unit and are the first line of conversation for the adjudication team. They are responsible for providing technical guidance, coaching and management of claims staff, ensuring efficient and prompt service in the investigation, analysis, and settlement of claims. They keep track of Key Performance Indicators and ensure that each claim is adjudicated in a timely and accurate manner.
Our Claims Managers are passionate about leading people; they continuously build and maintain engagement among the team. They have strong articulation and analytical skills, which make them effective communicators. Working in a collaborative leadership team, there is the opportunity for developing strategic initiatives which will allow our teams to stay on the forefront of new adjudicating methods.
We want your talent!If you are great at:
- Casualty & Litigation Claims Adjusting
- Being patient, analytical, on top of having a problem-solving mindset
- Managing a team of Claims Adjusters, coaching, training, and mentoring
You have:- Post-Secondary Education, ideally in an Insurance focused program or related program
- Completed or working towards the CIP designation
- Minimum 10 years of experience in the property and casualty industry
- Minimum of 3-5 years of claims leadership/mentorship experience
- Strong adjusting background with in-depth knowledge of CGL and Auto BI
- Strong technical skills with MS Office Suite
- Ability to clearly communicate with Claimants, Brokers, and Legal Counsel
We really mean it when we say we put you first. Here are a few ways how:- Hybrid work! We have a flexible hybrid model that allows you to work from home up to 2 days per week, with added flexibility for when you really need it.
- We offer competitive salaries and support your financial health through our employee share purchase plan, pension plans, RRSP, discounts on staff insurance, and more!
- We help you prioritize your well-being from day one through flexible health benefits, early leave days, wellness programs, rewards, and recognition programs.
- We are invested in helping you grow in your career through education assistance to complete your CIP, FCIP, CRM or other courses desired, internal mobility, Leadership training and mentoring programs.
- NBFC cares about the community and supports the causes you believe in with donation matching and team volunteer days
We're committed to pay transparency and fairness. The base salary range for this role is $100,000 - $135,000, which reflects the expected base pay - not the total compensation package. The actual base salary may vary depending on your experience, skills, and alignment with the position. We're also open to candidates at different levels, so if this range doesn't quite match your expectations, don't let that hold you back - we'd still love to hear from you.
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