7+ years of casualty claims experience, particularly in high exposure construction claims.
Expertise in managing primary and excess bodily injury, property damage, and personal injury claims.
Strong background in handling significant coverage matters.
Familiarity with industry best practices and procedures.
Ability to work independently and learn from diverse sources.
Excellent interpersonal and negotiation skills for professional interactions.
Capacity to make informed decisions based on complex analyses.
Strong relational skills in high-pressure situations.
Responsibilities
Manage claims with moderate severity exposures and coverage issues.
Conduct and direct investigations into loss facts and damages.
Evaluate coverage, liability, and damages to assess insured exposure.
Analyze and communicate coverage positions within assigned authority.
Implement effective defense and resolution strategies for claims.
Provide exceptional customer service to insureds and business partners.
Adhere to Best Practices Guidelines and compliance requirements.
Benefits
Opportunity for professional development and growth within a leading company.
Collaborative work environment that values diversity and inclusion.
Exposure to a variety of claims and legal proceedings.
Travel opportunities for conferences and mediations.
Full Job Description
Job Description
This is a role focused on technical claim handling for Chubb's Commercial Direct Handle Claims Team. In this role you will manage auto and general liability claims, both litigated and non-litigated, under both primary and excess policies. This role requires an individual to be accountable for the handling and disposition of claims including investigation, coverage determination, reserving, negotiation and settlement or trial strategies. This position will require some travel, as well as coordinating with and servicing both internal and external business partners. You will represent the company at meetings with management and business partners, as well as at mediations, arbitrations, settlement conferences and trials.
Responsibilities:
Manage an inventory of claims involving moderate severity exposures and coverage issues.
Conduct, coordinate, and direct investigation into loss facts, damages and risk transfer opportunities.
Evaluate coverage, liability, and damages to determine the exposure to the insured and the policy.
Analyze coverage and communicate coverage positions, as warranted, within assigned authority.
Demonstrate and implement effective defense, resolution and claim strategies.
Provide superior customer service to insureds, agents, and internal business partners.
Adhere to Best Practices Guidelines.
Adhere to individual authority grants, all statutory and regulatory requirements, fair claim practices and local compliance requirements, including examiner licensing.
Travels to conferences, mediations, and trials as necessary.
Qualifications
Seven or more years of experience as a casualty claim professional with a high degree of specialized and technical competence in the handling of high exposure construction claims with emphasis on hands-on file and litigation management.
Experience with primary and excess bodily injury, property damage, and personal injury claims.
Strong background and demonstrated ability in dealing with significant coverage matters.
Working knowledge of industry best practices and procedures.
An ability to work independently and assimilate learning materials on many different subjects from various sources.
Excellent interpersonal communications and negotiation skills; and an ability to deal with customers and business partners in a professional manner.
Ability to make prompt, intelligent decisions based upon detailed analyses of complex issues.
Demonstrated strong relational skills particularly in adverse or high-pressure situations.
A law degree is not necessary but helpful.
Who are we looking for?
Successful professionals at Chubb come from many backgrounds with experiences rich in diversity that they bring with them to our company along with:
an inclusive mindset which allows differences to be leveraged for better business results;
open, transparent communication;
teamwork and inclusion which draws on diverse ideas and perspectives; and
new ideas, innovation, and ways of thinking which support diversity.
About Chubb
Chubb Limited is a Swiss-based global insurance company that provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance (A&H), reinsurance, and life insurance to a diverse group of clients. Chubb operates in 54 countries and territories and is the world's largest publicly traded property and casualty insurance company. The company has a long history, dating back to 1882, and has grown through a series of mergers and acquisitions. Chubb is known for its high-quality insurance products and services, as well as its strong financial performance and commitment to corporate social responsibility.