Civil Rights Outreach, Intake, and Case Management SpecialistJob no: 563780
Work type: Management (MPP)
Location: Fullerton
Categories: MPP, Administrative, At-Will, Full Time, Human Resources
Job Title
Civil Rights Outreach, Intake, and Case Management Specialist
Classification
Administrator I
Auto Req. ID
563780
Salary Range
Classification Range $4,135 - $12,288 per month
(Hiring range depending on qualifications, not anticipated to exceed $8,250 - $10,000 per month)
Work Schedule
Monday - Friday, 8:00 AM - 5:00 PM
Department
The Office for Civil Rights and Equity within the Division of Human Resources and Inclusive Excellence is seeking an exceptional individual to join our team as the Civil Rights Outreach, Intake, and Case Management Specialist (Administrator I) to advance our ongoing commitment to foster and maintain a campus environment free from all forms of discrimination and harassment. The ideal candidate in this role should have a positive attitude, an active, energetic mind, and a leadership style that is characterized by highly ethical practices and a commitment to inclusivity, openness, flexibility, integrity, and kindness.
Duties and Responsibilities
The Civil Rights Outreach, Intake, and Case Management Specialist will be responsible for day-to-day management and response to reports of discrimination, harassment, sexual misconduct, sexual exploitation, dating violence, domestic violence, stalking, and retaliation. Specific duties include outreach and follow-up communication with parties; conducting intake meetings with complainants, respondents, and witnesses; collaborating with various campus departments to facilitate, implement, and document supportive measures; and providing ongoing case management support for individuals harmed by discrimination, harassment, sexual misconduct, sexual exploitation, dating violence, domestic violence, stalking, and retaliation. Other duties as assigned.
Inclusive Leadership Statement
Inclusive Leadership Statement is required below, please be sure to address the following as a minimum. Please add additional information as you see necessary and applicable:
• What does inclusive leadership mean to you.
• A description of your experiences working with individuals with a different perspective.
• A description of how issues of inclusivity have impacted you personally or professionally.
Essential Qualifications
A bachelor's degree from an accredited four-year college or university in a relevant discipline. A minimum of two years of full-time professional experience in Civil Rights or related work. Experience working with Case IQ, Maxient, or other similar database for case management. Exceptional communication and interpersonal skills, including the ability to both be impartial and project impartiality and establish rapport with a various of community members. Demonstrated ability to exercise superior judgment with the ability to manage highly sensitive and confidential communications. Demonstrated commitment to serving the population with cultural competence and sensitivity, as well as the ability to work with a wide range of constituencies including staff, students, faculty, administrators, and third parties with diplomacy and tact. Possession of strong organization and analytical skills. Ability to handle a significant caseload and manage multiple deadlines. Ability to build positive relationships and establish collaborative partnerships across the university.
Preferred Qualifications
Master's or doctoral degree from an accredited college or university in a relevant discipline. Completed training in Civil Rights case management and compliance. Prior case management experience in Civil Rights work or related field. Experience in mediation and/or restorative justice practices. Experience doing Civil Rights work in a higher education setting.
Special Working Conditions
Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator
Benefits at a Glance
- An array of health plans that include prescription drug coverage
- Dental and Vision coverage
- Income protection benefits including life insurance and disability
- Retirement plan through CalPERS
- Tuition waiver for employees and dependents if eligible
- FlexCash (in lieu of health and dental)
- Employee Assistance Programs
- 15 paid holidays
See our CSUF Benefits website for additional information.
Additional Information
California State University, Fullerton is committed to fostering an environment where students, staff, administrators, and faculty thrive. We welcome individuals ready to make an impact on student and staff success to apply and become part of the Titan Community. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.
Multiple positions may be hired from this recruitment based on the strength of the applicant pool.
If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position.
Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.
Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process.
Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration.
Advertised: Nov 12 2026 Pacific Standard Time
Applications close: Dec 03 2026 Pacific Standard Time
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